Zendure SuperBase V is the Ultimate Power Station
ZENDURE Zendure ZenY Cable
You can use a ZenY Cable to connect 2 two SuperBase V"s together for higher output (up to 7,200W) and then connect them to a regular transfer switch. It"s currently available for the US version.
3800W-7600W AC Output
A single SuperBase V can provide up to 3,800W of power, and two units can be connected together to provide up to 7,600W. That"s enough power to supply a typical household with a washer, dryer, heater, refrigerator and more.
SuperBase V6400 Capacity Up to 64kWh Portable Power Station
Tiny, Portable, Space-Saving: The smallest 1000Wh power station in the market, 62% Smaller, 43% lighter than similar brands.
Fan-less, Super Quiet: Less than 30dB, SuperBase M is whisper-quiet for a peaceful night"s sleep.
Car-friendly: SuperBase M easily fits on the center console of most vehicles. And a full charge is just ten hours away using the 12.6V/8A car charging port.
Power Multiple Devices at Once: With 2*AC ports, 1*100W PD USB-C port, 3*12W USB-A ports, 1*126W car socket port, 2*DC ports, it"s capable of powering 9 devices at once.
1,000W/600W AC Output: You can easily power home appliances and charge handheld essentials at the same time.
Tech Specs
SuperBase V
SuperBase V6400 |
SuperBase V4600 |
|
Capacity |
6,438Wh(Semi-Solid State) |
4,608Wh(LiFePO4) |
Dimensions | 28.7" x 13.6" x 17.4" (73 x 32 x 44.7cm); | 28.7" x 13.6" x 17.4" (73 x 32 x 44.7cm); |
Weight | 130lbs (59kg) | 121lbs (55kg) |
Extra Battery | Up to 4 (6,438Wh*5=32,190Wh); | Up to 4 (4,608Wh*5=23,040Wh); |
Up to 64380Wh(2xV6400+8xB6400) | Up to 46080Wh(2x V4600+8xB4600) | |
AC Input | 1,800W 120V; 3,600W 240V | 1,800W 120V; 3,600W 240V |
Solar Input | XT90 x 1: 3,000W 10-150Voc | XT90 x 1: 3,000W 10-150Voc |
Car Input | XT90 x 1: 12/24V, 10A | XT90 x 1: 12/24V, 10A |
Battery Input | Yes | Yes |
EV Input | ZenT2 Port | ZenT2 Port |
Output | 4 x 5-20: 15A 1,800W Max (120V AC) | 4 x 5-20: 15A 1,800W Max (120V AC) |
1 x 6-20: 16A 3,800W Max (240V AC) | 1 x 6-20: 16A 3,800W Max (240V AC) | |
1 x TT-30: 30A 3,600W Max (120V AC) | 1 x TT-30: 30A 3,600W Max (120V AC) | |
Output | 1 x Car Outlet: 12.6V/10A Max | 1 x Car Outlet: 12.6V/10A Max |
2 x DC5521: 12.6V/3A Max | 2 x DC5521: 12.6V/3A Max | |
1 x Andersen: 12.6V/30A | 1 x Andersen: 12.6V/30A | |
Output | USB-C(1)/(2): 5V-20V, 100W Max each | USB-C(1)/(2): 5V-20V, 100W Max each |
USB-C(3)/(4): 5V-12V, 20W Max each | USB-C(3)/(4): 5V-12V, 20W Max each | |
USB-A(1) (2):5V/2.4A total | USB-A(1) (2):5V/2.4A total | |
Charge Temperature | -20°C to 45°C | 0°C to 45°C |
Discharge Temperature | -20°C to 45°C | -20°C to 45°C |
Connection Type | WIFI/Bluetooth | WIFI/Bluetooth |
APP | Smart App Compatible | Smart App Compatible |
Extra battery
Superbase B6400 |
Superbase B4600 |
|
Color 4.7cm); |
Gray |
Gray |
Capacity | 6438Wh (Semi-Solid State) | 4608Wh (LiFePO4) |
Dimensions | 69 x 28.5 x 27.4cm | 69 x 28.5 x 27.4cm |
Weight | 101lbs (46kg) | 93lbs (42kg) |
XT90 Input | 12-150V⎓10A, 600W Max | 12-150V⎓10A, 600W Max |
USB-A | Firmware Update | Firmware Update |
Car Outlet Output | 12.6V⎓10A | 12.6V⎓10A |
Andersen Outlet Output | 12.6V⎓30A, 378W Max | 12.6V⎓30A, 378W Max |
XT90 Outlet Output | 12-60V⎓10A, 600W Max (App enabled) | 12-60V⎓10A, 600W Max (App enabled) |
LED Light | RGB; Lighting | RGB; Lighting |
More | Smart APP compatible | Smart APP compatible |
In The Box | Handle Cover, MC4 to XT90 cable | Handle Cover, MC4 to XT90 cable |
What a Concept
SuperBase V is the first plug-and-play home energy storage system designed for the whole house. A customizable energy ecosystem with user-centric design and revolutionary technology, SuperBase V sets a new standard for home energy storage.
EV-Grade Semi-Solid State Batteries
SuperBase V is the world's first home energy storage system with semi-solid state batteries. At more than 228Wh/kg, our semi-solid state batteries have up to 42% more energy per pound compared to lithium iron phosphate (LiFePO4) batteries. And with our battery management software, internal battery life can be an amazing 10 years or more.
6.4 to 64kWh Cpacity
The SuperBase V6400 has a storage capacity of 6.4 kWh (6,438Wh). The maximum configuration for SuperBase V6400 includes two base units and eight Satellite Batteries for a total capacity of 64kWh. This is enough energy to power a typical household for a week or more
3800W to 7600W AC Output
A single SuperBase V can provide up to 3,800W of power, and two units can be connected together to provide up to 7,600W. That's enough power to supply a typical household with a washer, dryer, heater, refrigerator and more.
Intelligent Energy Management
Our Home Panel with EV Outlets connects SuperBase V to your home’s electrical circuits to supply power throughout the house. The Zendure app gives you tools to monitor, manage, and customize your energy use. Using Zendure’s Time of Use tools, you can significantly reduce your energy bill.
6600W Multicharge
- Combining AC and solar power, SuperBase V can charge up to 5,150W on its own, or 6,600W when connected to a Satellite Battery. Whether you're planning for an emergency or using SuperBase V to manage your household energy consumption, faster is always better.SuperBase V can charge up to 3,000 W using solar power alone. This is enough to fully charge the main unit in 2 to 3 hours. While we offer our own solar panels, SuperBase V is compatible with a wide range of other manufacturers' solar panels from 12V to 150V and can be easily integrated into your existing solar system.You can charge SuperBase V from a 120V or 240V outlet AC. At 240V, SuperBase V can draw 3,600W at its AC input and recharge in about 2 hours.
3000W Solar Input
SuperBase V can charge up to 3,000W using solar power alone. This is enough to fully charge the main unit in 2 to 3 hours. While we offer our own solar panels, SuperBase V is compatible with a wide range of other manufacturers' solar panels from 12V to 150V and can be easily integrated into your existing solar system.
A Full Charge in 2 Hours
You can charge SuperBase V from a 120V or 240V outlet AC. At 240V, SuperBase V can draw 3,600W at its AC input and recharge in about 2 hours.
Home panel with 2 EV Outlets
With 2 EV outlets (integrated 14-50 and 6-20 EV outlets) and up to 12,000W of power distribution*, you can quickly charge two electric vehicles at the same time.
Zendure SuperBase V Frequently Asked Questions
Zendure SuperBase V Frequently Asked Questions
What is max solar panel charging input?
3,000W
Where is solar panel input?
SuperBase V can accept solar power through the XT90 port or the AC input.
How many MPPT ports are used in order to achieve 3,000W solar input?
SuperBase V has one MPPT to accept solar power through the XT90 port. We are currently evaluating new products that will include 2 MPPT inputs and 2 MPPT outputs.
What's the capacity of the semi-solid-state SuperBase V?
6,438Wh
What kind of batteries does SuperBase V use?
SuperBase V6400 uses semi-solid state batteries with a total charge capacity of 6,438Wh, while SuperBase V4600 uses LFP (LiFePO4) batteries and has a charge capacity of 4,608Wh.
What's the cycle life for SuperBase V?
3,000+ cycles for SuperBase V6400 SSS version and 6,000+ cycles for SuperBase V4600 LFP.
What is the AC output power of SuperBase V?
The LFP and SSS versions of SuperBase V both have 3,800W rated power and 7,600W peak power.
Can 2 SuperBase V be connected for higher output power?
Yes, two SuperBase V's can be connected together using either our Home Panel or the ZenY cable, doubling the rated output power to 7,600W.
Can I mix semi-solid-state and LFP products?
No, a SuperBase V system should be configured with only semi-solid-state components or only LFP components.
What's the switching time for UPS?
The US model of SuperBase V can switch to battery power with 0ms of downtime to its AC output port. Other models and other connections will see less than 13ms of interruption.
How many Satellite batteries can be connected to a single SuperBase V?
For each SuperBase V, you can link up to 4 Satellite Batteries. A system can include up to two SuperBase V's working in tandem, with a maximum of 4 Satellite Batteries total.
How do I connect the Satellite Batteries to each other? And how do I connect them to SuperBase V?
Satellite Batteries can directly stack on each other without cable. To connect a Satellite battery to SuperBase V, the included battery cable is the only connection required.
Why are the expansion batteries called "Satellites"?
Our Satellite batteries are an excellent companion to SuperBase V to increase your system's capacity, but they also have their own independent DC input and output capabilities that allow them to function as standalone units as well. Similarly, while the Moon is Earth's companion as a natural satellite, it can shine independently and has its own charm.
Is Zendure's Home Panel with EV Outlets just a transfer switch?
Our Home Panel is a transfer switch and more. It's also a fast-charging dock for SuperBase V and features two EV charging outlets.
How do I install the Home Panel?
Zendure's Home Panel should be installed by a licensed electrician with the proper qualifications. Instructions will be provided soon.
Does the system have voice control features?
Yes, the system can respond to commands given through a paired Amazon Alexa or Google Home device.
What is the ZenY Cable?
You can use a ZenY Cable to connect 2 two SuperBase V's together for higher output (up to 7,200W) and then connect them to a regular transfer switch. It's currently available for the US version.
Can SuperBase V be charged with solar panels from a different brand?
Yes, SuperBase V can be charged by third-party solar panels with voltage ranging from 12V to 150V; Zendure's 400W Solar Panel and 320W Rigid Solar Panel have been thoroughly tested with SuperBase V and remain our recommendation.
What's the plug type for the Mobile EV Charger?
14-50 plug for Type 1 (J1772) connector with 5-15 plug and 6-20 plug adapter cables; CEE 32 plug for Type 2 (Tennekes) with EU plug, UK plug and AU plug adatper cables.
What can the EV T1 Adapter be used for?
Using the EV T1 Adapter, you can charge SuperBase V via a Type 1 EV charger. It's also a convenient way for European Standard vehicles to charge from devices that have an American Standard charging connector.
Is the Satellite Plug just a smart plug?
Like traditional smart plugs, the Satellite Plug can be used to remotely turn devices on or off. Together with the Home Panel system, our Satellite Plugs achieve their true potential, providing insight and tools to manage your home's power.
What is the optional battery mounting bracket used for?
The Battery Mounting Bracket is designed to secure our Satellite Expansion Batteries inside a moving vehicleZendure Resources
Zendure Shipping, Return, Cancellation & Refund
Shipping, Return & Refund
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
ecopowerit.com is not liable for any products damaged or lost during shipping. If you received your order damaged or lost your package, please contact us within 3 days at info@ecopowerit.com.
General Shipping Information
- Free standard shipping.
- Express Shipping is not available for P.O. boxes and APO/FPO addresses.
- Shipping Time excludes time for processing your order between 1 to 3 days before shipping.
- Track your package via tracking platform.
- We will do our best to deliver your package as soon as possible. However, additional time may be required if there are issues resolving the delivery address or clearing customs.
- If your order hasn't arrived after more than 21 days, please contact us at info@ecopowerit.com. We recommend contacting customer support within 180 days of the purchase date.
- Zendure is not responsible for the loss of the package in case of using a virtual addressor incorrect address.
How Will My Cargo Be Shipped?
International Express (DHL / EMS / FEDEX / USPS, etc.) and Amazon FBA as our logistics partners to ship Zendure products. They will make certain shipping decision based on their own judgment of what will better serve our customers.
I Ordered More Than One Item. Will They All Be Delivered at The Same Time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the types of products. Once an item has been shipped, you will receive a shipment notification email.
Can I Change the Delivery Address of My Package After It Has Been Shipped Out?
Unfortunately, we cannot change the shipment details once the product is in route.
What Do I Need to Do When I Received a Different Product Than What I Ordered?
Please contact customer support at info@ecopowerit.com
Refund Policy
Cancellation
If you need to cancel an order placed on a Zendure official website, we offer a full refund for orders canceled within 24 hours of purchase if the item has not yet been shipped. If you request a refund more than 24 hours after the order was placed and before the item has been shipped, a 5% transaction fee will be charged. Please note that once the item has been shipped, we are unable to cancel the order. If you have any questions or concerns regarding your order, please contact us at info@ecopowerit.com for assistance. However, we do not offer compensation for any losses resulting from the cancellation of crowdfunding or pre-sale orders, including but not limited to principal, interest, exchange rates, and opportunity costs. By participating in crowdfunding or pre-sale orders, you agree to assume any such losses that may arise from their cancellation.
Returns & RefundsAt Zendure, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, you may return your product(s) to Zendure within 30 days from the date the item was received.To initiate a return, please contact us at support@zendure.com and include your name, the item(s) you want to return, and order information with sufficient proof of purchase, such as the order number from online purchases made through Zendure or a sales invoice. It may be necessary to provide more than one type of proof of purchase to process a warranty claim (such as a receipt of money transfer and confirmation of the address the item was originally shipped to).Buyers must also provide the defective item's serial number and/or visual proof depicting the defect. It may be necessary to return an item for quality inspection.Zendure’s support team will reply to you within 1-2 business days, for processing Return Merchandise Authorizations (RMA). All returns must be assigned an RMA number for processing.Write the RMA number on the shipping label on the outside of the package. RMA numbers should be clearly displayed on the return shipping label of any package being returned to Zendure. Do not write the RMA number on the green carton box.Packages without an RMA number on the return shipping label may not be accepted by our local warehouse.Please note that we will charge a transaction fee if you apply for a refund (2.6% for credit card users, 3.6% for PayPal users).Please note that :
- Any returned item must not be an open-box product.
- Any returned item must be returned with their included product manuals, cables, and all accessories. We can not accept any returns if the product is damaged or missing in-the-box accessories.
- Shipping charges are not refundable. The customer assumes all shipping charges, or any other fees associated with the transportation of the product to our facility.
- Zendure is not responsible for lost or damaged products.
- Zendure cannot accept returns of overstock inventory from authorized resellers more than 6 months or 180 days from the delivery date.
After we receive the returned item(s), please allow 5-7 business days to process your refund. Refunds will only be credited back to the original payment method used for purchase. Please allow a complete billing cycle for the credit to appear on your credit card statement. Please note that we only accept returns and refunds for products purchased directly from Zendure. Customers who purchased our products from authorized resellers should contact the reseller directly for returns and refunds. If you purchased the product directly from Zendure and wish to initiate a refund, please follow our return and refund policies as outlined above. Replacement Zendure will replace (at Zendure's expense) any Zendure product that fails to operate during the applicable warranty period due to a defect in workmanship or material, if that product is not repairable. The expiration date of the replacement product’s warranty will be the same as that of the original product. Please contact us at support@zendure.com and include your name, order number and information about the products(s). Our staff will reply within 1-2 business days for processing a Return Merchandise Authorization (RMA). After we receive the returned item, please allow 5-7 business days to process your replacement.
Zendure Warranty Policy
This warranty is only available to customers who purchased from Zendure’s official websites, Zendure Amazon stores or any Zendure authorized retailers. Parties wishing to participate in the Warranty Program must abide by the procedures and requirements set forth in this policy.Our friendly and responsive support team is happy to assist you with your warranty-related inquiries. Please feel free to contact us via info@ecopowerit.com ffor more information.
Warranty Period
The warranty periods for our products are as follows:
Product |
BaseWarranty |
WarrantyExtension* |
TotalWarranty |
SuperBaseV/Satellite Battery/Smart Home Panel |
3 Years |
2 Years |
5 Years |
400W Solar Panel/320W Solar Panel/Mobile EV Charger/All SuperBase Vrelated accessories |
3 Years |
N/A |
3 Years |
SuperBase Pro/SuperBase M |
2 Years |
1 Year |
3 Years |
200W Solar Panel/All SuperBase Pro and SuperBase M related accessories |
2 Years |
N/A |
2 Years |
Power banks |
2 Years |
N/A |
2 Years |
Smart PV Hub and AB1000 |
10 Years |
N/A |
10 Years |
PV Hub accessories, solar cables, battery cables and micro inverter cables |
1 Year |
N/A |
1 Year |
*A Warranty Extension is offered for some of our products. To receive a warranty extension, you’ll need to register your product in the Zendure app, and there may be additional costs or other conditions involved.The table above indicates the warranty periods for products purchased from Zendure or its retail partners. Warranty periods for products ordered through Zendure’s crowdfunding campaigns (Kickstarter, Indiegogo, etc.) may differ. Please review your product’s documentation for more information.
NOTE: THIS WARRANTY POLICY IS LIMITED TO ZENDURE PRODUCTS ONLY. IN THE CASE OF ANCILLARY PARTS OR ADD-ON DEVICES SUPPLIED BY ZENDURE, PLEASE REFER TO THE WARRANTY TERMS PROVIDED BY THE RELEVANT MANUFACTURER.
The effective warranty period starts from the date of the product’s purchase, as indicated on the appropriate invoice, receipt, or billing statement.To verify your purchase and to better serve you, we may require information about your order (the sales receipt including date of purchase, order ID/number, and the name of the retailer), your warranty card, and when applicable, your product's serial number.
Warranty Exclusions
In the event of damage related to the causes listed below, no warranty claims will be acknowledged or accepted. Claims that relate to defects that are caused by the following factors are not covered by Zendure’s warranty obligations.
(1) Can not provide proof of purchase
(2) Force majeure (storm damage, lightning strike, over voltage, fire, thunderstorm, flooding; social causes such as war, turmoil, government intervention, strikes, embargoes, market conditions, etc.)
(3) Accidental damage, misuse, abuse, non-compliant use, normal wear and tear, theft, loss, or confiscation
(4) Improper application of electrical supply voltage, current and/or frequency
(5) Improper installation, commissioning, start-up, configuration, or operation (contrary to the guidance detailed in the installation manual supplied with each product)
(6) Inadequate ventilation and circulation resulting in insufficient cooling and natural airflow
(7) Modifications to any part of the product
(8) Unauthorized repair attempts
(9) Products whose serial number sticker or imprint has been removed, defaced or tampered with
(10) Products purchased from unauthorized dealers/resellers
(11) Free products/rewards/gifts
(12) Products used outside of the purchasing region, and products that are shipped to areas that are not easily accessible by courier or freight services, such as overseas or remote islands
(13) Cosmetic or superficial defects, dents, marks or scratches, which do not influence the proper functioning of the product
(14) This limited warranty does not cover any battery cell or product containing a battery cell unless you fully charge the battery cell within seven (7) days after receiving the product and subsequently charge it at least once every 3 months. Failure to do so will void the warranty for the battery cell and any associated damage or malfunctions.
(15) Our warranties are non-transferable from end user to end user.
Furthermore, this limited warranty and related service will not exceed the original cost of the Zendure product.Please note that these warranty terms and conditions are subject to change without prior notice. The Zendure Support Team reserves the right to make a final determination regarding warranty service eligibility, and to determine the appropriate solution, which may include replacement, repair, or refund, at its sole discretion.
How To Claim Your WarrantyStep 1: Claim your warranty on any channel below:
- www.zendure.com
- Email to support@zendure.com
- Zendure apps
Step 2: Please be prepared with documentation or a short video with the following information:
- Order number
- Proof of purchase
- Serial number
- Visual proof depicting the defect (include video or photo)
- Email address
- Contact telephone number
- Address for receiving the replacement
Step 3: The Zendure support team will make a final determination regarding warranty service with our RMA report. This may include options such as shipping the product for repair, on-site repair, or replacement.
Step 4: Ship the item(s) to Zendure with your RMA number included on the shipping label on the outside of the packaging. Do not write the RMA number on the green carton box.
Effective date: from 2023.05.01