ZENDURE| SuperBase Pro Dust proof Bag
- Regular price
- Price: $59.99 USD
- Regular price
- List Price: $69.99 USD
- Sale price
- Price: $59.99 USD
- Unit price
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ZENDURE| SuperBase Pro Dust proof Bag
The SuperBase Dustproof Bag is designed to protect while ensuring access to all power outlets. A transparent cover for the LCD screen lets you easily monitor SuperBase Pro while protecting the display from scratches.
Additional storage pocket allows you to carry charging cables and accessories with you.
SuperBase Pro Power Station
14 PORTS & 2096Wh LARGE CAPACITY: SBP2000 has 14 output ports, which can power 14 devices at the same time. 2096Wh large capacity, rated 2000W high output portable power supply can be used as an emergency power supply for disaster prevention at home, or a power supply for outdoor camping and van life! It can even charge for Tesla.
THE INDUSTRY'S FASTEST SOLAR PANEL CHARGING TECHNOLOGY& 80% FAST CHARGE IN 1HOUR: ZENDURE's unique "PVMax" system supports up to 7 charging methods such as the industry's highest 2400W solar input, 1800W AC input, and 80% charge in 1 hour, fully charged in 1.5 hours with the fastest charging method.
POSSESS THE UPS & BMS TECHNOLOGY: The Zendure SBP 2000 is equipped with UPS uninterruptible power supply function, it ONLY takes 13ms to activate the portable power switch, which is convenient to protect your important equipment and data. BMS battery management system that monitors voltage, current, short circuit and temperature in real-time to protect you and your equipment.
SUITCASE DESIGN, EASY TO CARRY:The latest portable design is based on ergonomics, with industrial-grade wheels, a retractable aluminum handle, and low center of gravity, easy to carry and move for camping trips.
4G IoT & APP & GPS & OTA:SBP2000 has built-in GPS and 4G IoT hardware and is the first solar charger on the market that supports 4G off-grid use. OTA supports remote online technical consultation, even if there is a problem with the software, there is no need to return it, and the problem can be solved through the Internet update.
SuperBase Pro 2000
SuperBase Pro 1500
|Dimensions & Weight||17.56 × 10.51 × 13.86in (44.6 x 27.6 x 35.2cm); 46.5lbs(21.2kg)||17.56 × 10.51 × 13.86in (44.6 x 27.6 x 35.2cm); 41.5lbs(18.8kg)|
|AC Input||1,800W(Dual 2400 Max)||1,800W|
|DC Input||XT60; 12V-60V, 10A/600W Max||XT60; 12V-60V, 10A/600W Max|
|Output||6 x AC : 2,000W Max (100-120V), peak 4000W; 2,000W Max (220-240V)||6 x AC : 2,000W Max (100-120V),peak 4000W; 2,000W Max (220-240V)|
|Output||1 x Car Outlet: 13.6V/10A Max||1 x Car Outlet: 13.6V/10A Max|
|Output||3 x DC5521: 13.6V/10A Max||3 x DC5521: 13.6V/10A Max|
|Output||USB-C(1): 5V-20V, 100W Max, (5V/3A、9V/3A、12V/3A、15V/3A、20V/5A)||USB-C(1): 5V-20V, 100W Max, (5V/3A、9V/3A、12V/3A、15V/3A、20V/5A)|
|Output||USB-C(2): 5V-20V, 100W Max, (5V/3A、9V/3A、12V/3A、15V/3A、20V/5A)||USB-C(2): 5V-20V, 100W Max, (5V/3A、9V/3A、12V/3A、15V/3A、20V/5A)|
|Output||USB-C(3)(4): 5V-12V, 20W Max Total, (5V/2.4A、9V/2.22A、12V1.67A)||USB-C(3)(4): 5V-12V, 20W Max Total, (5V/2.4A、9V/2.22A、12V1.67A)|
|APP||Smart Companion App||Smart Companion App|
|Charge Temperature||-20°C to 45°C||0°C to 45°C|
|Discharge Temperature||-20°C to 45°C J356||-20°C to 45°C|
Shipping, Return & Refund
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
ecopowerit.com is not liable for any products damaged or lost during shipping. If you received your order damaged or lost your package, please contact us within 3 days at firstname.lastname@example.org.
Customers can request a full refund within 24 hours after placing an order on zendure.com. Please note that we will charge a transaction fee if you apply for a refund after 12 hours of ordering.(2.6% for credit card users, 3.6% for PayPal users). If the item has already been moved to the shipping stage so we cant cancel your order at this point. For change of mind, please contact at email@example.com.
Return & Refund
If for any reason you are not satisfied with your purchase, you may return your product(s) to Zendure within 30 days from the date of the item was received.Please contact us at firstname.lastname@example.org and include your name, order number and the item(s) you want to return. Our staff will reply within 1-2 business days. Please note that we will charge a transaction fee if you apply for the refund (2.6% for credit card users, 3.6% for PayPal users).Please note that :
- Any returned item must be not open box product.
- Any returned item must be returned with, product manuals, cables, and all accessories, we will not accept any returns if the product is damaged or missing in-the-box accessories.
- Shipping charges are not refundable,customer assumes all shipping charges, or any other fees associated with the transportation of the product to our facility.
- Zendure is not responsible for lost or damaged products.
After we receive the returned item, please allow 5-7 business days to process your refund. Refunds will only be credited back to the original payment used for purchase. Please allow a complete billing cycle for the credit to appear on your credit card statement.
Zendure will replace (at Zendure's expense) any Zendure product that fails to operate during the applicable warranty period due to defect in workmanship or material, and if it was unrepairable. A replacement product assumes the remaining warranty of the original product.Please contact us at email@example.com and include your name, order number and the item(s) information. Our staff will reply within 1-2 business days. After we receive the returned item, please allow 5-7 business days to process your replacement.
How To Claim Your Warranty
Step 1: Claim your warranty on any channels as below:① www.zendure.com② Email to firstname.lastname@example.org
Step 2: Please be prepared with documentation or short video as following information:① Order number② Proof of purchase③ Serial Number④ Video or photo of the damaged/defective product⑤ Mailing address⑥ Contact telephone number⑦ Address for receiving the replacement.
Step 3: The Zendure Care Team will make a final determination regarding warranty service with RMA report.
Step 4: Delivery the item with clearly RMA number on shipping label to Zendure specified address for processing.
Many of our products include a warranty that protects your purchase of Zendure products in the event of a defect. This may include refunding your purchase or replacement of your product with a similar /equivalent or comparable item. This warranty is only available to customers who purchased their items from www.zendure.com or a marketplace or seller authorized by Zendure. Our friendly and responsive support team is happy to assist you with your warranty-related inquiries. Please contact us for more information.
The warranty period is up to 3 years starts on the date of the item is purchased from zendure.com or an authorized retailer. Zendure also provides other special warranty period, please review your product's documentation for information about the duration of warranty protection.
- SuperBaseV/Satellite Battery/Smart Home Panel: 3 Years(Base Warranty) + 2 Years Warranty Extension*
- 400W Solar Panel/320W Solar Panel/Mobile EV Charger/All SuperBase V relative accessories: 3 Years Warranty
- SuperBasePro/SuperBase M: 2 Years(Base Warranty) + 1 Year Warranty Extension*
- 200W Solar Panel/Dust proof Bag/All SuperBase Pro and SuperBase M relative accessories: 2 Years Warranty
- Rest of Products: 2 Years Warranty
*Need To Register As A Zendure App User To Extend Your Warranty.
To verify your purchase and to better serve you, we may require information about your order (The sales receipt including date of purchase, order ID/number, and the name of the retailer) ,warranty card, and when applicable, your product's serial number.
(1) The warranty does not cover accidental damage, misuse, abuse, normal wear and tear, theft, or confiscation of your Zendure products.
(2) The warranty will be invalidated if the product has not been used in accordance with the product documentation, or attempted repair by anyone other than an authorized facility.
(3) Warranty service may not be carried out if above information is not available.
(4) This limited warranty does not apply to any battery cell or product containing a battery cell unless the battery cell has been fully charged by you within seven (7) days after your purchase of the product and at least once every 6 months there after thereafter.
(5) Your warranty is non-transferable.
The Zendure Care Team will make a final determination regarding warranty service.
Capacity up to 2,096Wh
AC output up to2,000W
Dual MPPT 2400W Input
Dual MPPT 2400W Max：Rooftop solar panel 1800w AC +600w solar panel DC to XT60 input at the same time，Recharge to 80% in ONE hour；1.5 hours for a full charge.
Solar panel with AC outlet Handle solar arrays of any size up to 1,800W*. Our patented PV Max tech means your solar setup can charge SuperBase Pro with the same superfast performance you'd get from conventional charging. That's one hour for an 80% charge, and 2 hours for a full charge.
2,000W AC Output, Ampup to 3000W
At home, SuperBase Pro has you covered. With 2,000W of AC output and 3,000W Ampup* capability, you can power your microwave, washing machine, coffee maker, or other essentials around the house, worry-free.
Equipped With UPS
An unexpected blackout can be a huge headache. If you're working on your computer, you could lose important progress. Even worse, a sudden power interruption can actually damage sensitive electrical equipment.
That's why SuperBase Pro has household grade Uninterruptible Power Supply (UPS*) functionality built right in. And it's super easy to use. Just connect SuperBase Pro 2000 to a power outlet, connect your essential devices to SuperBase Pro 2000, and you're done. If the power goes out, SuperBase Pro will switch over to battery power automatically.
Up to 2096Wh
At home, SuperBase Pro 2000 has you covered. With 2,000W of AC output and 3,000W Ampup* capability, you can power your microwave, washing machine, coffee maker, or other essentials around the house, worry-free.
It's Built to Move
With industrial-grade wheels, a telescopic aluminum handle, and a low center of gravity, SuperBase Pro is designed with "anytime, anywhere" in mind. And as you're rolling it across the terrain, you'll find that it's sturdy enough to stack another item on top if you need to.
SuperBase Pro is made for...
Frequently Asked Questions
What kind of batteries does SuperBase Pro use?
SuperBase Pro 2000 uses NMC (LiNiMnCoO2) batteries with a total charge capacity of 2,096Wh, while SuperBase Pro 1500 uses LFP (LiFePO4) batteries and has a charge capacity of 1,456Wh.
What's the difference between SuperBase Pro 1500 and SuperBase Pro 2000?
SuperBase Pro 1500 has a different battery type and capacity from SuperBase Pro 2000. Because of this, the two products have different charging and discharging times.
What is the operating temperature of SuperBase Pro?
Discharge: -20°C to +60°C (-4°F to 140F) / Charge: 0°C to 45°C (32°F to 113°F)
Does SuperBase Pro have a built-in MPPT controller?
Yes, it does.
What's the noise level?
SuperBase Pro maxes out to about 52dB at 1 meter, but we are still testing this.
Are the wheels replaceable?
SuperBase Pro's industrial-grade wheels are built into the product and are not replaceable.
Are there built-in fans?
Yes, there are 4 smart fans, which only run when necessary to keep the operating temperature at an appropriate level. Using the app, you can tell SuperBase Pro to prioritize either high performance or low noise.
Can SuperBase Pro be charged by other solar panels?
Yes, SuperBase Pro can be charged by other solar panels with voltage ranging from 12V to 60V up to 600W via the XT60 port, and 60V-160V up to 1800W via the AC input. Zendure's 200W solar panel has been thoroughly tested with SuperBase Pro and remains our recommendation.
Should I charge my SuperBase Pro to 100% right away?
The BMS (Battery Management System) needs to familiarize itself with the internal cells, so you might find that your SuperBase Pro will not charge to 100% on the first charge cycle. If you discharge the battery below 60% and try to fully recharge the battery twice, this should complete the process and give you access to the battery's full capacity. After this, normal usage will not be affected.
If electricity is cut off while it's being used in pass through mode, how long does it take to switchover to the battery as a power source?
If it is running in charge-through mode and the power source is disconnected or turned off, the device will switch to battery power almost instantaneously.