ZENDURE| 200W Portable Solar Panel

ZENDURE| 200W Portable Solar Panel

High conversion rate & high efficiency: Our solar panel uses advanced technology to soak up as much sunlight as possible. New-generation monocrystalline solar cells maximize the conversion efficiency, performing up to 22.5% better than similarly rated polycrystalline solar panels in low-light conditions.

200W Rated Power: It is a 200-watt monocrystalline silicon solar panel, designed to produce maximum power at any time of the day when paired with a SuperBase Pro power station.

Tech Specs

Shipping, Return & Refund

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

ecopowerit.com is not liable for any products damaged or lost during shipping. If you received your order damaged or lost your package, please contact us within 3 days at info@ecopowerit.com.

Refund Policy

Cancellation

Customers can request a full refund within 24 hours after placing an order on zendure.com. Please note that we will charge a transaction fee if you apply for a refund after 12 hours of ordering.(2.6% for credit card users, 3.6% for PayPal users). If the item has already been moved to the shipping stage so we cant cancel your order at this point. For change of mind, please contact at support@zendure.com.

Return & Refund

If for any reason you are not satisfied with your purchase, you may return your product(s) to Zendure within 30 days from the date of the item was received.Please contact us at support@zendure.com and include your name, order number and the item(s) you want to return. Our staff will reply within 1-2 business days. Please note that we will charge a transaction fee if you apply for the refund (2.6% for credit card users, 3.6% for PayPal users).Please note that :

•  Any returned item must be not open box product.
•  Any returned item must be returned with, product manuals, cables, and all accessories, we will not accept any returns if the product is damaged or missing in-the-box accessories.
• Shipping charges are not refundable,customer assumes all shipping charges, or any other fees associated with the transportation of the product to our facility.
• Zendure is not responsible for lost or damaged products.

After we receive the returned item, please allow 5-7 business days to process your refund. Refunds will only be credited back to the original payment used for purchase. Please allow a complete billing cycle for the credit to appear on your credit card statement.

Replacement

Zendure will replace (at Zendure"s expense) any Zendure product that fails to operate during the applicable warranty period due to defect in workmanship or material, and if it was unrepairable. A replacement product assumes the remaining warranty of the original product.Please contact us at support@zendure.com and include your name, order number and the item(s) information. Our staff will reply within 1-2 business days. After we receive the returned item, please allow 5-7 business days to process your replacement.

How To Claim Your Warranty

Step 1: Claim your warranty on any channels as below:①　www.zendure.com②　Email to support@zendure.com

Step 2: Please be prepared with documentation or short video as following information:①　Order number②　Proof of purchase③　Serial Number④　Video or photo of the damaged/defective product⑤　Mailing address⑥　Contact telephone number⑦　Address for receiving the replacement.

Step 3: The Zendure Care Team will make a final determination regarding warranty service with RMA report.

Step 4: Delivery the item with clearly RMA number on shipping label to Zendure specified address for processing.

Warranty

Warranty Policy

Many of our products include a warranty that protects your purchase of Zendure products in the event of a defect. This may include refunding your purchase or replacement of your product with a similar /equivalent or comparable item. This warranty is only available to customers who purchased their items from www.zendure.com or a marketplace or seller authorized by Zendure. Our friendly and responsive support team is happy to assist you with your warranty-related inquiries. Please contact us for more information.

Warranty Period

The warranty period is up to 3 years starts on the date of the item is purchased from zendure.com or an authorized retailer. Zendure also provides other special warranty period, please review your product"s documentation for information about the duration of warranty protection.

• SuperBaseV/Satellite Battery/Smart Home Panel: 3 Years(Base Warranty) + 2 Years Warranty Extension*
• 400W Solar Panel/320W Solar Panel/Mobile EV Charger/All SuperBase V relative accessories: 3 Years Warranty
• SuperBasePro/SuperBase M: 2 Years(Base Warranty) + 1 Year Warranty Extension*
• 200W Solar Panel/Dust proof Bag/All SuperBase Pro and SuperBase M relative accessories: 2 Years Warranty
• Rest of Products: 2 Years Warranty

*Need To Register As A Zendure App User To Extend Your Warranty.

To verify your purchase and to better serve you, we may require information about your order (The sales receipt including date of purchase, order ID/number, and the name of the retailer) ,warranty card, and when applicable, your product"s serial number.

Exclusions

(1) The warranty does not cover accidental damage, misuse, abuse, normal wear and tear, theft, or confiscation of your Zendure products.

(2) The warranty will be invalidated if the product has not been used in accordance with the product documentation, or attempted repair by anyone other than an authorized facility.

(3) Warranty service may not be carried out if above information is not available.

(4) This limited warranty does not apply to any battery cell or product containing a battery cell unless the battery cell has been fully charged by you within seven (7) days after your purchase of the product and at least once every 6 months there after thereafter.

(5) Your warranty is non-transferable.

The Zendure Care Team will make a final determination regarding warranty service.