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Jackery| Explorer 2000 - 2,160Wh Pro Portable Power Station

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Price: $2,099.00 USD
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Free Shipping to Contiguous United States| We do not ship to Alaska, Hawaii, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands

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 Jackery| Explorer 2000 - 2,160Wh Pro Portable Power Station

  • The Portable Power Station Explorer 2000 Pro delivers enormous charging capacity (2,160Wh) powering all your required appliances including hot plates, blenders, air conditioners and more. It’s also ideal to use for outdoor off-grid activities (camping or RV) & home emergency use.

  • The power station can be fully charged with 6 SolarSaga 200W solar panels in only under 2.5 hours, and in just 2 hours via AC wall outlet. This fantastic charging experience allows you to charge away in no time while off the grid.

  • The first-rate lithium battery houses two chips for dual battery protection and four temperature core detectors, guaranteeing the perfect blend of safe and reliable charging. Taking safety to the very next level.

  • With a simple press of a button, the access to outstanding charging efficiency becomes available in seconds. The Explorer 2000 PRO delivers under 53DB of charging ensuring quiet and peaceful charging.

  • The portable power station supports pass-through charging. This allows you to charge your power station, with essential devices still plugged in, meaning you can charge on the go quickly and conveniently.

  • 5-Year Warranty.

Jackery| Explorer 2000 Pro Portable Power Station-ecopowerit


Absolute Power

Delivering enormous charging capacity at 2,160Wh, this groundbreaking Explorer powers all your imaginable appliances including hot plates, full sized refrigerators, air conditioners and more. It's all ideal - taking your amazing family trips to the next level, adventuring with power to the beautiful unknown, and off-griding to the most inspiring scenarios. You have the power to impress.

Jackery| Explorer 2000 Pro Portable Power Station

Jackery| Explorer 2000 Pro Portable Power StationJackery| Explorer 2000 Pro Portable Power Station

Recharging Time Comparison

Jackery| Explorer 2000 Pro Portable Power Station

Jackery| Explorer 2000 Pro Portable Power Station

Jackery| Explorer 2000 Pro Portable Power Station

Jackery| Explorer 2000 Pro Portable Power Station

Go Green

The Explorer 2000 PRO emits no toxic gases, operating extremely cleanly - causing no harm to the environment. Moreover, the product operates with less 53DB, ensuring whisper quiet and peaceful charging.

Jackery| Explorer 2000 Pro Portable Power Station

Tech Specs

BATTERY INFO

Capacity:

2160Wh (43.2V 50Ah)

Cell Chemistry:

Lithium-ion Battery

Lifecycle:

1000 cycles to 80%+ capacity

Management System:

BMS, Over Voltage Protection, Short Circuit Protection

RECHARGE TIMES

AC Adapter:

2 Hours

12V Car Adapter:

24 Hours

6x SolarSaga 200W Solar Panel:

2.5 Hours

4x SolarSaga 200W Solar Panel:

4 Hours

2x SolarSaga 200W Solar Panel:

7.5 Hours

PORTS

AC Output:

120V, 60Hz, 2200W (4400W Peak)

USB-A Output:

Quick Charge 3.0, 18W Max

USB-C Output:

100W Max, (5V, 9V, 12V, 15V, 20V up to 5A)

Car Port:

12V,10A

AC Input:

120V, 60Hz, 15A Max
DC Input: 11V-17.5V, 8A Max, Double to 8A Max
17.5V-60V, 12A, Double to 24A/1400W Max

GENERAL

Weight:

43 lbs (19.5 kg)

Dimensions (LxWxD):

15.1 x 10.5 x 12.1 in (38.4x26.90x30.75cm)

Operating Usage Temperature:

14-104F (-10-40℃)

Warranty:

3 Years

In The Box

  • • 1*Jackery Explorer 2000 Pro

  • • 1* Car Charge Cable

  • • 1* AC Charge Cable

  • • 1* DC7909 to DC8020 Adapter

  • • 1* User Manual

User Manual

Explorer 2000 Pro User Manual

Shipping, Return & Refund

Shipping Policy

Shipping Area

We currently offer free delivery to the contiguous US excluding Hawaii, Alaska, Puerto Rico, and U.S. Virgin Islands.

Shipping Fee & Time

Orders usually deliver within 3-4 business days after checkout. However, the delivery time may be postponed in the event of boosting orders or harsh weather. If such an event occurs, we shall let you know immediately via email.

Please note that we temporarily do not support specifying the delivery date.

Shipping Carrier

We use FedEx as our carrier for order delivery. No signature is required during dispatch. If you can not receive the package or need any other help in terms of delivery, please contact FedEx: 1-800-463-3339.

Shipping Address

Please make sure you provide the correct detailed address for order delivery. Once your order has been placed, changing your address is no longer possible.

If your order is returned due to a wrong or incomplete address, we'll respond immediately to correct the address and resend it to you.

Please note addresses containing P.O. Box/APO/FPO/DPO are not acceptable for delivery.

Shipping Information

Once the order has been shipped, we'll send you an order confirmation email including order details and the tracking number.

Please note that if your order includes more than one item, it will be shipped out in different packages and may not arrive on the same day. It usually takes 5-7 days for you to receive your order. However, please contact us via email at info@ecopowerit.com if you have not received it within this timeframe. We'll be happy to help.

Cancellation

Customers can request a full refund within 24 hours after placing an order on ecopowerit.com. Please note that we will charge a transaction fee if you apply for the refund after 24 hours and before delivery (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users). Orders purchased after 30 days could not be canceled.

Return

Refund

Jackery offers a 30-day money back guarantee for goods purchased directly from Jackery.com. We are confident that you will love your new Jackery product. However, if you are unsatisfied for any reason, simply let us know within 30 days. Once we receive the product and confirm the validity, we will refund the full purchase price.

To return an item, please contact us at info@ecopowerit.com during our normal business hours.

In order to return your product under the 30-day return policy, please check that:
You contact us and begin the return process within 30 days from the original shipment date. The product is returned in the original packaging, with all materials included, in new or as-new condition, and be accompanied with a return authorization number.

Late or missing refunds

If you haven't received a refund yet, first check your bank account again. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 business days for a credit to appear on your credit card statement.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us.

Return & Refund Conditions
Please carefully read conditions below. If conditions are not met, Jackery reserves the right to refuse the exchange or refund. Please note that Jackery does not permit the return of or offer refunds for the following products:
Product that is custom configured or branded to your specifications.
Product purchased from a 3rd party retail partner.

How to Return an Item

To return an item you'll need to obtain a Return Material Authorization (RMA) number. Jackery will not accept returns without prior authorization and an RMA number. You can get an RMA form by contacting us via telephone or email info@ecopowerit.com for assistance.

Process for Returning Produce

1. Obtain a Return Merchandise Authorization (RMA) Number:
All returns must have an RMA number for processing. Contact us for assistance.

2. Write the RMA number on the shipping label on the outside of the package.
RMA numbers should be clearly displayed on the return shipping label of any package being returned to Jackery. Do not write the RMA number on the actual box. Packages without an RMA number on the return shipping label may not be accepted by our warehouse

 

Warranty

Limited Warranty
Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.

This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.

Warranty Period
The warranty period for Jackery products is 24 months. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.

Exchange
Jackery will replace (at Jackery's expense) any Jackery product that fails to operate during the applicable warranty period due to defect in workmanship or material. A replacement product assumes the remaining warranty of the original product.

Limited to Original Consumer Buyer
The warranty on Jackery's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.

Exclusions

Jackery's warranty does not apply to:

·Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery's current product literature.
·Attempted repair by anyone other than an authorized facility
·Any product purchased through an online auction house.
·Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter.

EXTEND YOUR WARRANTY

Customer Support : hello@jackery.com

To obtain warranty service, contact our customer service team at hello@jackery.com.


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WHAT IS PORTABLE POWER STATION

Jackery Portable Power Station is a rechargeable battery-powered generator. Equipped with AC outlet, DC carport and USB charging ports, they can keep all your gear charged, from smartphones, laptops, to CPAP and appliances, like mini coolers, electric grill and coffee 

BMS

Our Battery Management System is built to govern the products' safety structure. With multiple solutions for over current protection, short current protection, over-discharge protection, overcharge protection, over voltage protection, and thermal protection.

SAFE

This system will monitor each individual cell and battery pack health, which shields the battery safety level and the system, improving the battery life. It is even aligned with the highest battery industrial standard - matching quality with all the electric cars.

CARRY WHEREVER YOU WANT TO GO

We believe our off-road travels should be easy and less complicated. The Jackery Solar Generators offers happiness and convenience in every moment of your trip by collecting and storing power throughout the whole journey. It will make you worry less about lacking power resources, and gain more comforts for your life.

Jackery Solar Generators 
  • CAMPING

  • RV/VAN LIFE

  • HOME EMERGENCY

  • CABIN LIFE

Frequently Asked Questions

Can the product be brought on board a plane?

No, because this product is a lithium battery. According to the International Standards & Regulations for the Transportation of Hazardous Materials, no lithium batteries with more than 100 watt hours may be allowed in carry-on bags.

Why is there sound when using?

The product adopts an air-cooled system, and the built-in fan helps the product to cool better. Slight noise when using is normal.

Can I charge the Jackery Explorer 2000 Prowhile a device is plugged in?

Yes, you can. When charged with AC input, it supports a maximum power output of 1800W. When charged with AC input + DC input ( i.e. solar charging or car charging) simultaneously - it supports a maximum power output of 1800W. When charged with DC input (i.e. solar charging or car charging), it supports a maximum power output of 2200W.

How to keep this product when it is not used for a long time?

If the battery is to be unused for a long time (more than 3 months), it should be maintained at 60-80% of the rated capacity (it's recommended to check and charge every 3 months). Store it in a dry and cool place with temperature range between 0 ℃~40 ℃, and humidity 0%~60%. Avoid contact with corrosive substances, and far from fifire and heat sources.

Can it be used to jump start a car?

We are very sorry, but it cannot be used to jump start a vehicle. However, it can be used as power supply for automobiles. You can recharge the car via a Jackery power supply cord, which is available for purchase separately.

Why is the output to the low-power device automatically turned off after several hours?

In case of forgetting to turn off the output (causing the battery to drain), the Low Power Mode will be turned off by default. That is, when the port is connected to a small load device(AC Output≤25W, USB Output≤2W, Car Port≤2W) for 12 hours, the device will automatically be turned off. In case you want to resume recharging, press the car port button/USB button/AC button to restart the device. If you want to turn on the Low Power Mode, long press the AC Button and DISPLAY until the Low Power Mode icon appears on the screen. If you need to turn off the Low Power Mode, repeat the above operation until the Low Power Mode icon disappears on the screen.

Why does the USB Output operation indicatorlight up the load device has no charging input or can’t work normally?

Please check whether the load device is broken firstly. If the device is normal, press the USB Button to restart the output.

What’s included in the packing list?

The following items are included: AC power cord, car charger cable, user manual, brand stickers and envelope.

What devices can Explorer 1500 power?

Please note that the AC output port can only charge/power devices that operate at less than total 1800 Watt. Once exceeding, the Explorer 1500 will shut off automatically. Please refer to your device specification before purchase.

How to know the working times for my device?

Working time = 1488Wh* 0.85 / operating wattage of your device

For reference, assuming power consumption of your device is 60W (might be a box fan), working time will be 1488Wh*0.85/60w=21.1hrs (rough calculated) .

Please note: actual power consumption varies from different usages, please consult Jackery for better purchase decision.

Can the Explorer 1500 be recharged while charging other devices/toolsthe same time?

You can use the Explorer 1500 to charge other things, while it's being recharged at the same time. However, it is scientifically NOT recommended because it will decrease the battery life cycle.

Can the Explorer 1500 be used as UPS?

No, the E1500 can't be used as UPS, need to press the power button to turn on the AC/USB /DC output, so it can't turn on and off automatically.

Does Explorer 1500 include a built -in-MPPT controller?

Yes, Explorer 1500 power stations have a built-in MPPT controller.

How do I know the Explorer 1500 is charged?

To check the charge level of the Explorer 1500, refer to the LCD Battery Display.

After the Explorer 1500 being fully charged, can I keep itplugged in to continue charging, in case of power outage?

Yes, you can keep it plugged in to continue charging. It won't cause any battery damage.

Can I use it indoors?

Yes, the Explorer 1500 is safe to use indoors.

Why it takes so long to charge the power station from 99% to 100%?

When the power station is charged at a low power (constant current stage), the charging power is the largest. With the increase of the power, the internal battery pack voltage of the energy storage gradually increases to the charging limit voltage and then enters the constant current stage (the charging power gradually decreases to full). In the later stage of charging, the charging power gradually decreases. Please kindly take a long time to charge to 100%.

Are the output ports regulated, and if so, which ones are regulated?

All output ports of Jackery power stations are regulated. The voltage won't change when the battery power decreases.

Can the battery inside be replaceable?

No, the batteries inside of Jackery power station can't be replaceable.

Is the Explorer 1500 waterproof?

No, the Explorer 1500 is not waterproof. Please do not store them in humid environment for longtime.

Can the Explorer 1500 be charged while using?

Yes, you can use the Explorer 1500 to charge devices, while it's being re-charged at the same time.