Jackery| Explorer 1000-1002Wh Portable Power Station

The Jackery Explorer 3000 Pro Portable Battery is estimated to have over 70% of your original capacity after 2000 cycles, with a gradual reduction after that. (Note: this doesn't mean the battery only has a 2000 cycle life span. It means that up until 2000 cycles, the unit can perform at its best. However, due to battery degradation there will be a gradual decline in performance after 2000 cycles.)

We provide a 3 year warranty for the Explorer 3000 Pro, with an option for an additional 2 year extension if purchased directly from Jackery.com or through Authorized Dealers. Please register your item on our official website: https://support.jackery.com/extend-warranty

The Jackery Explorer 3000 Pro can run any device that requires less than 120V and 3000W. You can calculate the charge time using the following formula: 3024Wh* 0.85 / operating power of your device.

Yes, Search for “Jackery” in Google Play or the App Store to install the app. After that, you can register and login.

Yes, the Explorer 3000 Pro supports pass-through charging without damaging the battery.

Yes, the Explorer 3000 Pro has an internal MPPT controller.

Explorer 3000 Pro is not waterproof. Please make sure to shelter it from rain.

The outer case of our products is made of fireproof material UL 94-V0.

Yes, you can charge the Explorer 3000 Pro with a Jackery 60W/ 80W/100W/200W solar panel.

Yes, 6 solar panels can be connected to charge the Explorer 3000 Pro, as long as you have 2 Solar Panel Connectors: https://ca.jackery.com/products/solar-panel-connector.

Yes, 4 solar panels can be connected to charge the Explorer 3000 Pro, as long as you have 2 Solar Panel Connectors: https://ca.jackery.com/products/solar-panel-connector.

Up to 6 solar panels can be connected to charge the Explorer 3000 Pro.

Yes, the Jackery Explorer 3000 Pro can be recharged via other brands of solar panels; the Jackery Explorer 3000 Pro can accept DC 11-60V.

Unfortunately, the two DC inputs of the Explorer 3000 Pro can't be simultaneously connected to different solar panels. When two inputs are used at the same time, please make sure to use the same type of solar panel to avoid damage or charging problems due to inconsistent voltages of the differing channels.

Yes, the Explorer 3000 Pro package will come with all the charging cables, you don't need to purchase any extra cables.

Yes,Explorer 2000 Plus can be expanded up to 12 kWh and can be expanded up to 24 kWh when paired with a parallel drain plug.

It's LiFePO4 with the advantages of high temperature resistance, strong safety stability, and better circulation performance.

It is rated for 4000 full charge cycles, at that point you will have about 70% of your original capacity, and it will gradually reduce from there.  ( it's not to say the battery only has 4000 cycle life span. Among 4000 cycles, the unit can exert its best performance. It would not perform its best after 4000 cycles because of internal wastage.)

You can plug in Jackery 80W/100W/200W solar panel to charge the Explorer 2000 Plus.

It has a unique silent charging mode with a maximum noise of up to 30DB(like in a library) and it will take 4.5 hours to fully charge the power station in this mode.

Yes, search for “Jackery” in Google Play or Apple Store to install the App. After that, you can register and login.

30% of the power stored for 1 year can still be left with 20% or more.

Yes, the built-in Battery Management System (BMS) and pure sine wave inverter protects your sensitive devices from damage.

We strongly do not recommend using other solar panel brands to recharge Jackery power station products since we cannot guarantee other brand quality and provide an after-sale service - for instance if damaged through using other company's solar panel brands.

We provide 3+2 year warranty for Explorer 2000 Plus. A 5-year total warranty (includes a 2-year extension) for Jackery website orders, and for Amazon orders, please register your item on the official website: https://support.jackery.com/extend-warranty to get the extra 2-year warranty.

Yes,the Explorer 2000 Plus supports EPS.

Yes, the Explorer 2000 Plus supports pass-through charging and it won't cause any damage to the battery life.

Up to 6 solar panels can be connected simultaneously to charge the E2000 Plus.It will take 2 hours fastest to fully charge the item if you plug in 6*200W Jackery solar panel.

Yes, the product is 94V-0 fireproof and meets UL2743 certification requirements.

Yes,Explorer 2000 Plus can be expanded up to 12 kWh and can be expanded up to 24 kWh when paired with a parallel drain plug.

It's LiFePO4 with the advantages of high temperature resistance, strong safety stability, and better circulation performance.

It is rated for 4000 full charge cycles, at that point you will have about 70% of your original capacity, and it will gradually reduce from there. 
( it's not to say the battery only has 4000 cycle life span. Among 4000 cycles, the unit can exert its best performance. It would not perform its best after 4000 cycles because of internal wastage.)

You can plug in Jackery 80W/100W/200W solar panel to charge the Explorer 2000 Plus.

It has a unique silent charging mode with a maximum noise of up to 30DB(like in a library) and it will take 4.5 hours to fully charge the power station in this mode.

Yes, search for “Jackery” in Google Play or Apple Store to install the App. After that, you can register and login.

30% of the power stored for 1 year can still be left with 20% or more.

Yes,the built-in Battery Management System (BMS) and pure sine wave inverter protects your sensitive devices from damage.

We strongly do not recommend using other solar panel brands to recharge Jackery power station products since we cannot guarantee other brand quality and provide an after-sale service - for instance if damaged through using other company's solar panel brands.

We provide 3+2 year warranty for Explorer 2000 Plus. A 5-year total warranty (includes a 2-year extension) for Jackery website orders, and for Amazon orders, please register your item on the official website: https://support.jackery.com/extend-warranty to get the extra 2-year warranty.

Yes,the Explorer 2000 Plus supports EPS.

Yes, the Explorer 2000 Plus supports pass-through charging and it won't cause any damage to the battery life.

Up to 6 solar panels can be connected simultaneously to charge the E2000 Plus.It will take 2 hours fastest to fully charge the item if you plug in 6*200W Jackery solar panel.

Yes, the product is 94V-0 fireproof and meets UL2743 certification requirements.

A: It is rated for 2000 full charge cycles, at that point you will have about 70% of your original capacity, and it will gradually reduce from there.

A: Please know the "1000 cycles to 80%+ capacity "is actually equivalent to "2000 cycles to 70%+ capacity".
There is a difference in battery performance after 1000 cycles (80%) and 2000 cycles (70%).

A: The Jackery power station E1500 Pro can run the device at 110V and requires less than 1800W. if it is no more than the output power of the Explorer's AC port, it can be supported by Explorer.
Then, you can calculate the charging time by the formula:
Working time = 1512Wh* 0.85 / operating power of your device.

A: Yes, the Ezplorer 1500 Pro has an iternal MPPT controller.

A: How to turn on the low power consumption: press the AC switch button + DISPLAY at the same time, if it is not turn on, the system will automatically shut down after 12 hours of no-load or low power consumption.
How to turn off the low power consumption: Press the AC switch key + DISPLAY for 1 second.

A: Yes, 6 solar panels can be connected to charge the Explorer 1500 Pro, which needs to purchase 2 Solar Panel Connectors : add to your cart from the options

A: Yes, 4 solar panels can be connected to charge the Explorer 1500 Pro, which needs to purchase 1 Solar Panel Connector : add to your cart from the options

A: Yes, the Jackery Explorer 1500 Pro can be recharged via other brands of solar panels, the Jackery Explorer 1500 Pro can accept DC 11-60V.
We do not recommend using other brands of solar panels to recharge the Jackery power station.
Since we can not guarantee other brand quality and provide after-sale service for it if it is damaged by other solar panels.

A: Yes, you can charge the Explorer 1500 Pro with a 200W/100W/80W/60W solar panel.

A: Sorry, the two DC inputs of the Explorer 1500 Pro can't be connected to different numbers of solar panels.
When the two inputs are used at the same time, please make sure to use the same type of solar panel and the number of solar panels in the two inputs must be the same to avoid damage or charging problems of the equipment due to inconsistent voltages of the two channels.

A: Sorry, the different models of solar panels can't be connected to the two DC inputs of the Explorer 1500 Pro.
When the two inputs are used at the same time, please make sure to use the same type of solar panel and the number of solar panels in the two inputs must be the same to avoid damage or charging problems of the equipment due to inconsistent voltages of the two channels.

A: It is rated for 2000 full charge cycles, at that point you will have about 70% of your original capacity, and it will gradually reduce from there.

A: Please know the "1000 cycles to 80%+ capacity "is actually equivalent to "2000 cycles to 70%+ capacity".
There is a difference in battery performance after 1000 cycles (80%) and 2000 cycles (70%).

A: The Jackery power station E1500 Pro can run the device at 110V and requires less than 1800W. if it is no more than the output power of the Explorer's AC port, it can be supported by Explorer.
Then, you can calculate the charging time by the formula:
Working time = 1512Wh* 0.85 / operating power of your device.

A: Yes, the Ezplorer 1500 Pro has an iternal MPPT controller.

A: How to turn on the low power consumption: press the AC switch button + DISPLAY at the same time, if it is not turn on, the system will automatically shut down after 12 hours of no-load or low power consumption.
How to turn off the low power consumption: Press the AC switch key + DISPLAY for 1 second.

A: Yes, 6 solar panels can be connected to charge the Explorer 1500 Pro, which needs to purchase 2 Solar Panel Connectors : add to your cart from the options

A: Yes, 4 solar panels can be connected to charge the Explorer 1500 Pro, which needs to purchase 1 Solar Panel Connector : add to your cart from the options

A: Yes, the Jackery Explorer 1500 Pro can be recharged via other brands of solar panels, the Jackery Explorer 1500 Pro can accept DC 11-60V.
We do not recommend using other brands of solar panels to recharge the Jackery power station.
Since we can not guarantee other brand quality and provide after-sale service for it if it is damaged by other solar panels.

A: Yes, you can charge the Explorer 1500 Pro with a 200W/100W/80W/60W solar panel.

A: Sorry, the two DC inputs of the Explorer 1500 Pro can't be connected to different numbers of solar panels.
When the two inputs are used at the same time, please make sure to use the same type of solar panel and the number of solar panels in the two inputs must be the same to avoid damage or charging problems of the equipment due to inconsistent voltages of the two channels.

A: Sorry, the different models of solar panels can't be connected to the two DC inputs of the Explorer 1500 Pro.
When the two inputs are used at the same time, please make sure to use the same type of solar panel and the number of solar panels in the two inputs must be the same to avoid damage or charging problems of the equipment due to inconsistent voltages of the two channels.

A:  Please note that the AC output port can only charge/power devices that operate at less than 500-Watt. Once exceeding, the Explorer 500 will shut off automatically. Please refer to your device specification before purchase.

A:  Working time = 500Wh* 0.85 / operating power of your device.
For reference, assuming power consumption of your device is 60W (might be a box fan), working time will be 500Wh*0.85/60w=7hrs (rough calculated) .
Please note: actual power consumption varies from different usages, please consult Jackery for better purchase decision.

A:  Within 7.5 hours from an AC wall outlet; Also another two recharge backup choices for your convenience, recharge from car port around 7.5 hours, and around within 9.5 hours from Jackery Saga 100W solar panel (Sold Separately).

A:  To check the charge level of the Explorer 500, refer to the LCD Battery Display.

A:  Explorer 500 contains a battery pack which consists of an array of cylindri cal 18650 lithium-ion battery cells with high energy density.

The Saga 100W is not waterproof. To maximize the lifespan of the module,Please don’t make it get wet.

A:  Yes, you can use the Explorer 500 to charge devices, while it's being re-charged at the same time. 

We mentioned this point in the manual. Please use a soft cloth to remove the dust and dirt on the surface. Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt. Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance.

Yes, the 100W solar panel has 1* USB-C(5V,3A) output port and 1* USB-A(5V, 2.4A) output port

A: Please note that the AC output ports can only charge/power devices that operate at less than 1000-Watts, besides, the whole wattage should be under 1000 watts as well . Once exceeding, the Explorer 1000 will shut off automatically. Please refer to your device specification before purchase.

A: Working time = 1002Wh* 0.85 / operating wattage of your device
For reference, assuming power consumption of your device is 60W (might be a box fan), working time will be 1002Wh*0.85/60w=14.2hrs (rough calculated) .
Please note: actual power consumption varies from different usages, please consult Jackery for better purchase decision.

A: The maximum input wattage of Explorer 1000 is 126W(12~30V,7.5~8.33A ). As for recharging time, it depends on which panel you are using and weather conditions, for example, the Explorer 1000 can be quickly recharged within 8 hours by connecting two SolarSaga 100W solar panels together with an adapter cable. If connecting only one single panel, the approximate recharging time is 17 hours. Recharging time may varies from different location, temperature, weather etc, the actual time may be different.

A: The Explorer 1000 is not waterproof. Please do not store them in humid environment for longtime.

A: Yes, you can use the Explorer 1000 to charge devices, while it's being re-charged at the same time.