HYSOLIS|MPPT Solar Charge Controller Power Solution

12V 24V 36V 48V 60A 100A, Max 5,400W PV power

Features:

*Please NOTE: This item is only applicable to orders in the US (except Alaska and the Virgin Islands).

HYSOLIS MPPT Solar Charge Controller

Tech Specs 

MPPT Solar Charge Controller

Model: CM-100A

Model: CM-60A

Warranty

Here"s what you need to know about Warranties and Returns.

Warranties

All Hysolis products are covered under our warranty.

Your Solar Generator comes with a 2-year Warranty. The batteries inside your Solar Generator come with a 3-year Warranty. Solar Accessories come with a 1-year Warranty. Solar Panels come with a 25-year Warranty.

The warranty doesn’t cover any product that has been inappropriately disassembled, modified, damaged, or otherwise mistreated.

​Shipping & Return 

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipment to P.O. boxes or APO/FPO addresses

ecopowerit.com ships to addresses within the U.S., some of U.S. Territories (Please consult Sales@ ecopowerit.com before ordering) and does not ship to P.O. Box and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

ecopowerit.com is not liable for any products damaged or lost during shipping. If you received your order damaged or lost your package, please contact us within 20 days at info@ecopowerit.com.

Returns

You can return any product within 30-days for any reason (as long as it hasn"t been damaged, modified, or taken apart).

We"ll waive any restocking fees and pay your return shipping cost if you"re returning it because of a mistake we made (wrong product, broken product, malfunctioning, etc.)

If you"re returning something just because you don’t want the product anymore, then you will be charged a restocking fee. Solar Panel and Accessory returns cost a 20% restocking fee. Solar Generator returns cost a 30% restocking fee.

Contact

If you"re having any difficulties with your purchase, please contact us info@ecopowerit.com before trying to return the product. We would like to troubleshoot the issue you’re having and hopefully solve your problem. After talking with you, if we determine that there is something wrong with your product, you will be given a refund or exchange according to the terms of the warranty.

Refund

We offer a 30-day hassle-free money-back guarantee

Generally speaking, if the customer receives the product, contact us to return it. After the customer returns the goods, we will refund the customer for about 4-7 working days. we will refund your order directly from the backend of the Shopify website or via PayPal.

Please note-30-Day a money-back-guarantee is not applicable on unpacked/used products. Please make sure the package is in good condition and will not affect the re-sale. In addition, the shipped orders and cannot be refunded during transportation.

Valid Proof of Purchase

• Order number of purchases made through EcoPowerit.com direct.
• Sales invoice or order confirmation email that clearly shows the description of the product and its price.

Please note that more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to).

*The defective item’s serial number (usually on the bottom of the product) and/or visible proof (eg. Short video) depicting the defect will be required.

How to Return/Replace/Repair an Item

1. Contact info@ EcoPowerit.com, for a Return Merchandise Authorization (RMA) Number.  BL EcoPowerit.com will not accept returned items without prior authorization and RMA.
2. Write the RMA number on the shipping label outside the
   *RMA numbers should be clearly displayed on the shipping label of the returned package. Do not write the RMA number directly on the box. Packages without an RMA number on the return shipping label may not be accepted by our local warehouse.
3. BLUETTI will repair/replace (at BLUETTI’s expense) any faulty products during the warranty period. A replacement resumes the warranty period left of the original order.
4. We will proceed with replacement in 14 business days after confirming that the defective item is received at our warehouse. The final resolution is subject to the availability of the replacement items.

Shipping costs should be paid by the customer in the following situations:

• Returning products without any proven defect.
• Warranty claims on items taken outside the original country of purchase.
• Costs related to unauthorized returns (any returns made outside of the approved warranty process)

After-sale Service Contact

• 916-658-3961

• info@ecopowerit.com