You Could Apply for 30% Tax Credit When You Install DELTA Pro as a Home Power Solution Learn More

  • EcoFlow|Home Backup Kit: Transfer Switch-EcoPowerit
  • EcoFlow|Home Backup Kit: Transfer Switch-EcoPowerit
  • EcoFlow|Home Backup Kit: Transfer Switch-EcoPowerit
  • EcoFlow|Home Backup Kit: Transfer Switch-EcoPowerit

EcoFlow|Home Backup Kit: Transfer Switch

EcoFlow

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Product Type: EcoFlow Portable Power Stations


EcoFlow|Home Backup Kit: Transfer Switch

Installation of the transfer switch must be performed by a qualified electrician under the guidance of the installation and operating instructions in compliance with all applicable electrical codes. Only viable with indoor circuit breaker panels.

• Plug & play home backup solution
• Clean and silent power alternative
• Completely pre-wired for easy installation
• Includes wattmeters
• Metal cabinet, designed for indoor use
• cULus 1008 Listed

Keep your critical home circuits running when blackout hits. Forget expensive and complicated system with this kit and your DELTA Pro. NOTE: Please consult a qualified electrician for installation. Only viable with indoor circuit breaker panels.

The Home Backup Kit is a Reliance Controls Pro Tran® 2 Series 30-Amp, 6-Circuit Manual Transfer Switch with a L14-30/L5-30 power inlet and wattmeters. Integrating with the EcoFlow DELTA Pro, DELTA Max, or DELTA 2, secure your home backup power with a simple, safe and sustainable set up by working with a licensed electrician and selecting up to 6 circuits from your breaker panel.

EcoFlow EcoSystem

Introducing the world"s first portable home battery with an expandable ecosystem for home backup, smart energy management, lower energy bills, and more. The EcoFlow DELTA Pro is the next leap in portable power technology, offering you power security and independence, wherever you are.

 

EcoFlow DELTA PRO Power Station 3.6—25kWh Capacity | 3600W OutputEcoFlow DELTA PRO Power Station 3.6—25kWh Capacity | 3600W Output

EcoFlow DELTA PRO Power Station 3.6—25kWh Capacity | 3600W Output

Plug and play home backup power

Customize a simple, reliable and sustainable home backup system to keep your essential circuits running when a blackout hits. Ensure peace of mind with the easily integrated whole-home backup kit: DELTA Pro, Transfer Switch, and Power Cord.

Learn more how to backup your home with DELTA Pro and Transfer Switch: Whole-Home Backup Kit User Guide

Huge Expandable Capacity For Any Situation

3.6-25kWh

DELTA Pro has a huge expandable capacity that you can customize to meet your energy needs. With two Smart Extra Batteries, you can increase your capacity to a whopping 10.8kWh. And for the first time ever, you can power your home for days with an incredible 25kWh capacity.

Be Prepared for any Outages

Stay ahead of the game, bring warmth and security to your family. Selecting up to 6 circuits such as fridge, garage door, outlets in main living areas, light switches, etc. Recommended to pair with DELTA Pro portable power station for power security.

Secure your electronics with safe backup power

With cULus 1008 Listed, protect your appliances with a safe and trustworthy solution. It"s suitable for use with any UL listed 1” interchangeable circuit breaker. Easy to reconfigure in the field for multiple double-pole circuits, if needed. Includes a swing-up protective cover which provides a finished appearance.

Clean & silent power alternative

Replace noisy, smoky generators with a silent and fume-free portable home battery solution. Unlike generators, these batteries are flexible to use both outdoors and indoors to run all your essentials during a blackout. And, with the help of solar energy, they can easily be recharged during an extended outage.

Tech Specs

EcoFlow DELTA Pro Specs

Capacity

 3600Wh

Extra Battery

 Support up to two DELTA Pro Smart Extra Battery/Smart Generator

AC Output

 5 outlets, 3600W total (Surge 7200W)

Max Device(s) Power Supported by X-Boost

4500W

USB-A Output

 2 ports, 5V, 2.4A, 12W Max per port

USB-A Fast Charge

 2 ports, 5V, 2.4A / 9V, 2A / 12V, 1.5A, 18W Max per port

USB-C Output

 2 ports, 5/9/12/15/20V, 5A, 100W Max per port

Car Power Output

 12.6V, 10A, 126W Max

DC5521 Output

 2 ports, 12.6V, 3A, 38W Max per port

Anderson Port

 12.6V, 30A

AC Charging Input

 1800W Max, 120V~15A, 3000W Max, 240V~12.5A

Solar Charging Input

 1600W Max, 11-150V, 15A  Max

Car Charging Input

 Support 12V/24V battery, 8A

Battery Chemistry

 LFP

Cycle Life

 6,500 cycles to 50% capacity, 3,500 cycles to 80% capacity

Connection

 Wi-Fi, Bluetooth

Net Weight

 Approx. 99lbs/45kg

Dimension

 25*11.2*16.4 in/63.5*28.4*42cm

 

*International version (2900W at 1.9 hrs) US version (1800W at 2.7 hrs/3000W at 1.8 hrs)

Please use the AC Charging Cable included in the package for fast charging. Do not use other cables to charge. Plug directly into an AC wall outlet and make sure that the wall output current is more than 15A. Otherwise, reduce the unit charging speed with the AC Charge Speed Switch. EcoFlow takes no responsibilities for any consequences caused by failures to follow instructions, including but not limited to charging with other AC charging cables.

Disclaimer

*Qualifying battery storage technology of 3kWh or more must be installed by a connection to a dwelling in the United States, lived in by the taxpayer. You should always consult your tax professional to determine your eligibility for the Residential Clean Energy Credit under Section 25D of the Internal Revenue Code given your individual situation. EcoFlow does not guarantee any tax credit based on our products, and any information we provide is for educational purposes only and should not be considered legal advice. It does not constitute professional tax advice or financial guidance. It should not be used as the only source of information when making purchasing decisions, investment decisions, tax decisions, or execution. Consult a tax professional to evaluate your eligibility.
Effective date: Jan 1, 2023

What’s in the box

1.DELTA Pro 2.AC Charging Cable 3.Car Charging Cable 4.Solar Charging Cable 5.DC5521 to DC5525 cable 6.Handle Cover 7.DELTA Pro to Smart Generator Adapter 8.User Manual

User Manual

EcoFlow DELTA Pro User Manual

EcoSystem

Portable power was once a choice between clunky DIY arrays or small capacity. EcoFlow developed an all-in-one battery with an intimidating capacity that you can wheel around and stow away. Let’s take a deep dive into DELTA Pro by going over both the features you can see and the ones you can’t – plus the ecosystem of add-ons that let you do more with DELTA Pro. If you’re not really sure what a portable power station is, check out this page first.

Quick Specs
Capacity 3600Wh (expands to 25kWh)
Output 3600W (expands to 7200W)
Charges by AC outlet, Solar, Vehicle, EV station, Smart Generator

Delta Pro Power Station

Structure

If you’re somewhat familiar with portable power stations, the fact that it has wheels might come as a surprise, but a telescopic handle on the front gives it the maneuverability of a suitcase. The body is made from rigid ABS plastic that has been infused with metallic particles so it’s both lightweight and resistant to abrasion. Commonly used outlets like USB and wall outlets are on the front, technical ports are under the front corner panel, and input ports are on the back. Four powerful fans on the top keep the battery cool to maintain high cycle life and top performance.

Battery

We picked the LiFePO4 battery chemistry because this industry favorite has a long cycle life, long shelf life, and high stability. Since DELTA Pros will be used around the world in every scenario imaginable, we paired it with an all-star battery management system to handle atypical temperatures, voltages, and currents, while simultaneously preserving the battery’s cycle life.

X-Stream
EcoFlow"s proprietary X-Stream technology delivers one of the fastest AC recharging rates on the market. Using a built-in smart inverter, DELTA Pro can recharge its full 3600 watt-hours in 2 hours and 40 minutes at 1800W.

X-Boost
When the combined wattage of everything drawing power from DELTA Pro exceeds 3600 watts, EcoFlow’s X-Boost technology lets the unit accommodate 4500 watts worth of devices. Some devices will run at a lower wattage during this period – toasters may take longer and power tools may be less powerful, and some devices may not work at all. X-Boost shouldn’t be seen as a way to get 4500W out of DELTA Pro, but rather as a safety net so that a temporary surge in usage doesn’t overload the inverter.

Near, Far, Wherever

DELTA Pro has physical buttons and switches for when it’s accessible, but the EcoFlow app lets you adjust, control, and monitor more. Connect at close range with Wi-Fi-based pairing or Bluetooth, or connect it to a home network to manage it from anywhere around the world.

LCD Screen

The oversized numbers and auto-brightness are designed for maximum readability at a distance, and the generous size of the display fits in key information for energy management.

  • Capacity as a percentage
  • Estimated runtime at your current usage (when discharging)
  • Time until fully recharged (when recharging)
  • Real-time input and output watts iIndicators about what’s plugged in, alerts, and connections

USB Ports

The USB ports on the front are for powering everyday devices in DC, which is more efficient than charging from the AC ports. The USB-C ports are at 100W and can charge newer laptops.

20A Outlet

Anything that plugs into your home’s wall outlet can be plugged into these four NEMA 5-20 outlets, even professional 20-amp devices. These outlets vary by region to match what is used in the home.

30A Outlet

Mid-sized RVs and trailers need a higher amperage than a regular wall outlet can provide, which means most all-in-one batteries can’t be used as a battery backup. With DELTA Pro, the cable on your RV that normally plugs into a campground’s shore power box plugs into its built-in NEMA TT-30 receptacle. (Not to be confused with the NEMA 10-30 receptacle used for dryers and welding machines)

Solar/Car Charging Input Port

Recharge DELTA Pro on a DC current through this XT60 cable. It supports 12V/24V charging from a car outlet for when you’re on the go and up to 1200W from solar input when you’re where you want to be. Charging from a car outlet for a few hours will provide a relatively small amount of power that is better suited to keeping your DELTA Pro topped off than for meeting your energy needs. Three 400W solar panels linked in a series can fill all of DELTA Pro’s 3600 watt-hour capacity in 4 to 8 hours with the right conditions. It might sound like a long time, but remember, 3600Wh is a whole lot of power.

X-Stream AC Charging Port

X-Stream is an EcoFlow technology capable of recharging 3600 watts hours of capacity in 2 hours and 42 minutes. That number can drop to below 2 hours when charging from solar and AC simultaneously.

AC Charge Speed Switch

The Speed Switch toggles between fast charging and the speed you set in the app (or 400W by default).

Overload Protection Switch

If you do manage to exceed the output DELTA can handle and “trip it’s breaker” so to speak, press this button before continuing.

Extra Battery Ports

These two ports connect with EcoFlow’s Extra Battery or Smart Generator. Read more about them in the EcoSystem section below.

Anderson Port

Like the 30A AC outlet, the Anderson output port is another way for RVs and trailers to get 30 amp service. Some swear by it for its versatility and efficiency, though it may require some know-how to set up if your outfit doesn’t have it integrated yet.

Car Outlet and DC 5521

Why is it that as the automotive industry is dropping 12V accessory outlets, portable power stations are picking them up? Car outlets are still a great way to get power from the battery without losing energy to DC to AC inversion – things with a car outlet are more efficient. The same goes for the two DC 5521 outlets for 5.5mm barrel plugs that appeal to a techier audience.

Remote Control Port

EcoFlow’s Remote Control shows DELTA Pro’s screen from a wired or wireless connection (see the Ecosystem section below for more info). Since the wired connection uses an Ethernet cable, it’s possible to run the cable for long distances and install Ethernet wall jack.

Standby Switch

DELTA Pro normally powers off after two hours of not being used, but when switched to standby mode, it can power on when something tries to draw power or remotely from the app or the Remote Control.

Infinity Port

We came up with this port because we needed something that was as smart as USB with the power of AC. Why? It lets DELTA Pro connect to another DELTA Pro or to the Smart Home Panel for home integration. It’s also how you can charge DELTA Pro from an EV charging station, just like you would an electric vehicle.

THE ECOSYSTEM

It’s hard to talk about DELTA Pro without looking at the ecosystem surrounding it. By ecosystem we mean all the add-ons that are compatible with a DELTA Pro so you can do more with it. Charge from an EV charging station, integrate DELTA Pro with your home circuitry, use a smart gas generator for worst-case scenarios, or connect a second DELTA Pro for the highest output available from a portable power station.

Smart Home Panel

Essentially a second breaker panel, the Smart Home Panel connects the battery capacity of one or two DELTA Pros to your home’s light fixtures and wall outlets. Decide which rooms get battery power either from the panel’s interface or from the EcoFlow app. The panel is how DELTA Pro can get used year-round both as an energy management solution.

Backup: Using the panel cuts out the need to bring your portable power station inside or run extension cords to different parts of the house. It also makes it possible to power things that don’t have plugs like lighting, alarm systems, well pumps, bathroom vent fans, and ceiling fans.

Energy management: The Smart Home Panel’s second potential benefit is for capturing cheaper energy when electricity prices are lower, and running your home on stored power when rates are higher*. You can set all this up on the EcoFlow app so the switch to battery backup happens seamlessly and automatically.

Double voltage: With one DELTA Pro connected to the Smart Home Panel, any 120V wall outlet in your home becomes battery powered. With two DELTA Pro units, the Smart Home Panel combines their voltage to power both your 120V and 240V wall outlets for things like dryers, ovens, water heaters, and even HVAC systems.

*Savings are dependent on an electricity plan where prices vary throughout the day and are not at fixed rates.

Double Voltage Hub

For insanely high wattage devices when you’re not at home, the Double Voltage Hub – like the Smart Home Panel – connects two DELTA Pro units to output 7200 watts. You probably don’t own anything that would draw that much, but multiple things used at once could. The hub is suited for both mobile workstations using heavy-duty power tools and off-grid living spaces with all the amenities. Power 240V devices through the NEMA 6-20 outlets and NEMA L14-30 outlet, whose twist-lock design makes it ideal for any situation where there’s risk of pulling the cord loose.

EV Station Charging Adapter

DELTA Pro is the first portable power station capable of recharging from an electric vehicle charging station. With an adapter in the Infinity port, DELTA Pro can recharge from 0–100% in less than 2 hours at any Level 2 EV charging station.

Remote Control

A screen that mirrors DELTA Pro’s at a bigger size makes it easier to manage energy usage when DELTA isn’t right in front of you. Connect by Bluetooth for convenience or Ethernet cable to cover longer distances and added certainty.

Extra Battery Unit

DELTA Pro’s Extra Battery has the same look and the same 3600Wh capacity, just without the ports. Two Extra Battery units can triple a DELTA Pro’s capacity, and this trio can connect to another DELTA Pro with two Extra Batteries using the Double Voltage Hub or the Smart Home Panel. That’s 21.6kWh of portable power!

Smart Generator

It may seem we’ve become the very thing we meant to destroy, but keep in mind that gas generators and portable power stations have their own strengths. The reality of portable power stations is that you can’t just pour in more capacity during emergencies, and some scenarios may exhaust your battery capacity faster than solar can recharge it. EcoFlow’s Smart Generator plugs into DELTA Pro’s extra battery port and automatically turns on when DELTA Pro’s battery drops below a certain level. The Smart Generator runs until DELTA Pro is charged up to a level you set in the app, and then powers off. That’s added confidence knowing DELTA Pro always has a fallback for the worst case scenario. If that day should ever come, the Smart Generator can charge DELTA Pro during the day, so you can sleep peacefully while DELTA Pro powers on through the night.

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    Power For Any Situation

    From tailgate power to extreme blackouts that last for days on end, DELTA Pro delivers up to 25kWh of capacity. With that, you're covered for any situation. That's the industry gold standard.

    • Whole-Home Backup Power Solutions

    • Simple, sustainable, and affordable whole-home backup power solutions with an output power of up to 7200W and a whopping 21.6kWh capacity for security and comfort. Easily chain together two DELTA Pros using the Double Voltage Hub and plug in to your breaker panel via a transfer switch. The solution provides a convenient home battery system without rewiring or running dangerous extension cables through your home.

    Whole-Home Backup Power Solutions

    Simple, sustainable, and affordable whole-home backup power solutions with an output power of up to 7200W and a whopping 21.6kWh capacity for security and comfort. Easily chain together two DELTA Pros using the Double Voltage Hub and plug in to your breaker panel via a transfer switch. The solution provides a convenient home battery system without rewiring or running dangerous extension cables through your home.

    Plug & Play Home Backup Power

    Starting from one unit, power your essential appliances with 3600W and 120V output by directly connecting one DELTA Pro with a generator cord to your home's power inlet box* for partial home backup when a blackout hits.

    A Battery That Lasts For Years On End

    DELTA Pro sports a brand-new LFP battery with 6500 cycles, which means you can use DELTA Pro for years and years before your unit reaches 50% of the original capacity. EcoFlow’s battery management system provides real-time analysis and regulation of voltage, current, and temperature. This unique protection mechanism makes DELTA Pro an incredibly safe and efficient home battery.

    • Charge Up @ Thousands Of EV Stations Worldwide

    • For the first time ever with a portable power station, you can charge up at thousands of EV stations worldwide. This unique charging method gives you up to 3400W fast charging on the go.

    Charge Up @ Thousands Of EV Stations Worldwide

    For the first time ever with a portable power station, you can charge up at thousands of EV stations worldwide. This unique charging method gives you up to 3400W fast charging on the go.

    • Get Emergency Backup Power With The EcoFlow Smart Generator

    • The EcoFlow Smart Generator serves as an emergency option that integrates with your DELTA Pro ecosystem. It auto-starts when your DELTA Pro hits a low level of charge, re-charges your DELTA Pro, and stops the engine all by itself once your DELTA Pro hits a full charge. Compared to a traditional gas generator, the EcoFlow Smart Generator delivers less energy loss, faster charging and higher efficiency. 

    Get Emergency Backup Power With The EcoFlow Smart Generator

    The EcoFlow Smart Generator serves as an emergency option that integrates with your DELTA Pro ecosystem. It auto-starts when your DELTA Pro hits a low level of charge, re-charges your DELTA Pro, and stops the engine all by itself once your DELTA Pro hits a full charge. Compared to a traditional gas generator, the EcoFlow Smart Generator delivers less energy loss, faster charging and higher efficiency. 

    • Go Renewable With 1600W Solar Charging

    • EcoFlow's suite of solar products give you a cost-effective renewable energy source to stay powered. You can use solar energy to charge DELTA Pro in just 2.8-5.6 hours. DELTA Pro has a wide voltage range from 11-150V, which makes it compatible with 90% of third-party solar panels with Solar connectors. And when the weather gets unpredictable, the smart maximum power point tracking (MPPT) automatically adjusts, maximizing your solar generation at any time of the day.

    Go Renewable With 1600W Solar Charging

    EcoFlow's suite of solar products give you a cost-effective renewable energy source to stay powered. You can use solar energy to charge DELTA Pro in just 2.8-5.6 hours. DELTA Pro has a wide voltage range from 11-150V, which makes it compatible with 90% of third-party solar panels with Solar connectors. And when the weather gets unpredictable, the smart maximum power point tracking (MPPT) automatically adjusts, maximizing your solar generation at any time of the day.

    • Multiple Ways To Control & Monitor

    • Control DELTA Pro either on the unit itself, using the remote control accessory, or unlock a ton of customization via the EcoFlow app. On the app, you can access your power settings, such as charging and discharging levels, AC charge speeds, control the Smart Generator and a whole lot more. 

    Multiple Ways To Control & Monitor

    Control DELTA Pro either on the unit itself, using the remote control accessory, or unlock a ton of customization via the EcoFlow app. On the app, you can access your power settings, such as charging and discharging levels, AC charge speeds, control the Smart Generator and a whole lot more. 

    The World’s First Portable Home Battery ecosystem

    DELTA Pro's expandable ecosystem provides you with power during blackouts, customizable energy around the clock, and lower energy bills. How does it achieve all this? With a selection of extra batteries, smart generators, solar trackers, wind turbines, a smart home panel, and more. From backup power to reducing your reliance on the grid with green alternatives, the DELTA Pro ecosystem can be customized to your needs.

    EcoFlow Smart Home Panel

    Introducing the world's first portable home battery with an expandable ecosystem for home backup, outdoor recreations, professional production, smart energy management, lower energy bills, and more. The EcoFlow DELTA Pro is the next leap in portable power technology, offering you power security and independence, wherever you are.

    Uninterrupted Home Backup

    With a fast 20ms switchover time, DELTA Pro and the Smart Home Panel can keep you powered on during a blackout. All the while, the EcoFlow app keeps you in the know, letting you select and modify your device priorities.

    • Smart Energy Management

    • The EcoFlow DELTA Pro ecosystem stores energy day and night, reducing your reliance on the grid and lowering your energy bills by combating time-of-use rates. It integrates directly with your home using the EcoFlow Smart Home Panel. The EcoFlow app gives you a smart breakdown of your energy habits, and you can customize your energy usage for any type of situation. 

    Smart Energy Management

    The EcoFlow DELTA Pro ecosystem stores energy day and night, reducing your reliance on the grid and lowering your energy bills by combating time-of-use rates. It integrates directly with your home using the EcoFlow Smart Home Panel. The EcoFlow app gives you a smart breakdown of your energy habits, and you can customize your energy usage for any type of situation. 

    • RV Living Made Easy.Travel Without Limits

    • Experience the ultimate freedom of off-grid living with a clean, silent power source, no campground necessary. With its wheels, extendable handle, and dedicated 30A Anderson port, take power along for the ride, whether you're RV-ing, camping, or just want reliable power on the go. You can even juice up your EV on the road. Now that's freedom.

    RV Living Made Easy.Travel Without Limits

    Experience the ultimate freedom of off-grid living with a clean, silent power source, no campground necessary. With its wheels, extendable handle, and dedicated 30A Anderson port, take power along for the ride, whether you're RV-ing, camping, or just want reliable power on the go. You can even juice up your EV on the road. Now that's freedom.

    • Power That Means Business

    • DELTA Pro provides a secure and dependable power source for any professional work. Whether you’re working at home or outdoors, from DIY to professional projects, DELTA Pro helps you get the job done.

    Power That Means Business

    DELTA Pro provides a secure and dependable power source for any professional work. Whether you’re working at home or outdoors, from DIY to professional projects, DELTA Pro helps you get the job done.

    Helpful Videos

    Frequently Asked Questions

    EcoFlow DELTA PRO Frequently Asked Questions

    When does the fan work and when does it stop? (at what temperature)

    Different power stations have various conditions that prompt the fan to start running of fan operation, for RIVER series, you can set that manually in the app, or set it to always be on. For DELTA (1300), the fan will turn on when the internal temperature is greater than 45°C.

    Do you have wind charging solutions?

    We do not have an official solution for wind turbine charging yet. However, a DIY solution is possible at your own risk. (As long as wind power meets our input XT60 port and AC inlet requirements of the power stations)

    Can I connect EcoFlow power stations to my house electric panel directly? (For all power stations)

    Yes, but please note: - The transfer switch should be connected to the power station's AC output port; - You should disconnect the circuits from the grid before they are supported by the power station; - The total power consumption of the circuits should not exceed the output power rating; - The output will not be grounded if the power station is not connected to the grid.

    Can EcoFlow power stations be charged by solar panels and the 12V car cigarette lighter at the same time?(For all power stations)

    No, this is because the car charging and solar charging cables share the same input (XT60 outlet).

    Notes on X-boost

    This product has X-Boost enabled by default. You can use the EcoFlow app to turn this function on or off. X-Boost is not available in the following situations: (1) the AC output is turned on in the charging state (in bypass mode) and (2) the X-Boost mode is turned off. X-Boost is more suitable for heating and electrical equipment, but not for all electrical appliances. Some electrical appliances equipped with voltage protection (such as precision instruments, etc.) are not suitable for X-Boost. To confirm whether the device is compatible with X-Boost, please refer to the actual test.

    Do you have wind charging solutions?

    We do not have an official solution for wind turbine charging yet. However, a DIY solution is possible at your own risk. (As long as wind power meets our input XT60 port and AC inlet requirements of the power stations)

    Can I connect EcoFlow power stations to my house electric panel directly? (For all power stations)

    Yes, but please note: - The transfer switch should be connected to the power station's AC output port; - You should disconnect the circuits from the grid before they are supported by the power station; - The total power consumption of the circuits should not exceed the output power rating; - The output will not be grounded if the power station is not connected to the grid.

    When does the fan work and when does it stop? (at what temperature)

    Different power stations have various conditions that prompt the fan to start running of fan operation, for RIVER series, you can set that manually in the app, or set it to always be on. For DELTA (1300), the fan will turn on when the internal temperature is greater than 45°C.

    Notes on X-boost

    This product has X-Boost enabled by default. You can use the EcoFlow app to turn this function on or off. X-Boost is not available in the following situations: (1) the AC output is turned on in the charging state (in bypass mode) and (2) the X-Boost mode is turned off. X-Boost is more suitable for heating and electrical equipment, but not for all electrical appliances. Some electrical appliances equipped with voltage protection (such as precision instruments, etc.) are not suitable for X-Boost. To confirm whether the device is compatible with X-Boost, please refer to the actual test.

    Why is the car charger not working?

    1. Please confirm whether the car cigarette lighter has normal voltage and power output. 2. Try using a solar panel to charge the power station. If the solar panel can be used to charge, it means that there is a problem with the car charger to XT60 cable. Change the cable, and if the solar panel still cannot be used to charge, then contact support.eu@ecoflow.com

    Why won't my RIVER charge at all?

    1. The charging temperature may be too high. If you used high-power electrical appliances for extended periods, don’t use the power station for a while to allow the temperature to drop. 2. The charging temperature may be too low. If the outside temperature is too low or the temperature of the battery cell is lower than 0°C, place the power station somewhere warmer. 3. The charging voltage or current may be too low. Charge the device according to the rated charging voltage and current. 4. Change the charging method or the cable. If the solar panel has no input and the car charger has input, it means that the solar panel or solar charging cable is broken. Try to replace the solar charging cable or solar panel. 5. If none of the above methods work, provide a video explaining the fault and contact support.eu@ecoflow.com

    Why is the car charger not working?

    1. Please confirm whether the car cigarette lighter has normal voltage and power output. 2. Try using a solar panel to charge the power station. If the solar panel can be used to charge, it means that there is a problem with the car charger to XT60 cable. Change the cable, and if the solar panel still cannot be used to charge, then contact support.eu@ecoflow.com

    Why does the car charging port not output any power?

    1. Confirm whether the DC switch is turned on, and the DC switch will light up to indicate it is on. 2. Try to replace the head of the charger to see whether the cable is faulty 3. If none of the above methods work, provide a video explaining the fault and contact support.eu@ecoflow.com

    Why is my power station input power hopping when i try to charge it? How do i fix this?

    To fix this, try charging and discharging the unit 3 times. If it still occurs, please provide a video demonstrating the issue and contact support.eu@ecoflow.com

    How to Calibrate SoC

    Discharge the unit to 0%, then charge to 100% until there is no input.

    Why is the car charger not working?

    1. Please confirm whether the car cigarette lighter has normal voltage and power output. 2. Try using a solar panel to charge the power station. If the solar panel can be used to charge, it means that there is a problem with the car charger to XT60 cable. Change the cable, and if the solar panel still cannot be used to charge, then contact support.eu@ecoflow.com

    Why won't my RIVER charge at all?

    1. The charging temperature may be too high. If you used high-power electrical appliances for extended periods, don’t use the power station for a while to allow the temperature to drop. 2. The charging temperature may be too low. If the outside temperature is too low or the temperature of the battery cell is lower than 0°C, place the power station somewhere warmer. 3. The charging voltage or current may be too low. Charge the device according to the rated charging voltage and current. 4. Change the charging method or the cable. If the solar panel has no input and the car charger has input, it means that the solar panel or solar charging cable is broken. Try to replace the solar charging cable or solar panel. 5. If none of the above methods work, provide a video explaining the fault and contact support.eu@ecoflow.com

    How to Achieve a 25kWh Capacity

    Connecting 2 DELTA Pros with a Double Voltage Hub or Smart Home Panel and adding 1 Extra Battery and 1 Smart Generator to each DELTA Pro provides a capacity of 25 kWh.

    What do the error codes on DELTA Pro mean?

    301: Cell Under Voltage - Need a timely recharge 302: BMS Lost Connection - Reboot 303: INV Lost Connection - Reboot 102: Cell Under Voltage Alert - No discharge, timely recharge 077: Cell Voltage Differences are too great - Long press the power button for 10 seconds and wait for half an hour.

    DELTA Pro Won't Charge Appliances

    1. If charging from an AC outlet, check that the AC switch is turned on. The same goes for DC outlets. 2. If the AC or DC switch is turned on, and it still cannot charge, confirm whether the output power of DELTA Pro meets the rated charging power of the electrical appliance. 3. When the power from a DC source and car charger is less than 1 watt, the charging power won't display, but the actual device is charging, try charging another appliance with a larger wattage to see if the charging power displays. 4. When the screen displays an overload alarm, the charging power is too high. Shut down DELTA Pro and leave it to cool down for 30 minutes or try using a low-power device before charging again. If there is still an overload prompt, take a photo or video and contact support.eu@ecoflow.com 5. The AC switch will automatically turn off after 12 hours if the power of the electrical appliance is less than 10W.

    Why is the car charger not working?

    1. Please confirm whether the car cigarette lighter has normal voltage and power output. 2. Try using a solar panel to charge the power station. If the solar panel can be used to charge, it means that there is a problem with the car charger to XT60 cable. Change the cable, and if the solar panel still cannot be used to charge, then contact support.eu@ecoflow.com

    Why won't my RIVER charge at all?

    1. The charging temperature may be too high. If you used high-power electrical appliances for extended periods, don’t use the power station for a while to allow the temperature to drop. 2. The charging temperature may be too low. If the outside temperature is too low or the temperature of the battery cell is lower than 0°C, place the power station somewhere warmer. 3. The charging voltage or current may be too low. Charge the device according to the rated charging voltage and current. 4. Change the charging method or the cable. If the solar panel has no input and the car charger has input, it means that the solar panel or solar charging cable is broken. Try to replace the solar charging cable or solar panel. 5. If none of the above methods work, provide a video explaining the fault and contact support.eu@ecoflow.com

    How to Achieve a 25kWh Capacity

    Connecting 2 DELTA Pros with a Double Voltage Hub or Smart Home Panel and adding 1 Extra Battery and 1 Smart Generator to each DELTA Pro provides a capacity of 25 kWh.

    What do the error codes on DELTA Pro mean?

    301: Cell Under Voltage - Need a timely recharge 302: BMS Lost Connection - Reboot 303: INV Lost Connection - Reboot 102: Cell Under Voltage Alert - No discharge, timely recharge 077: Cell Voltage Differences are too great - Long press the power button for 10 seconds and wait for half an hour.

    DELTA Pro Won't Charge Appliances

    1. If charging from an AC outlet, check that the AC switch is turned on. The same goes for DC outlets. 2. If the AC or DC switch is turned on, and it still cannot charge, confirm whether the output power of DELTA Pro meets the rated charging power of the electrical appliance. 3. When the power from a DC source and car charger is less than 1 watt, the charging power won't display, but the actual device is charging, try charging another appliance with a larger wattage to see if the charging power displays. 4. When the screen displays an overload alarm, the charging power is too high. Shut down DELTA Pro and leave it to cool down for 30 minutes or try using a low-power device before charging again. If there is still an overload prompt, take a photo or video and contact support.eu@ecoflow.com 5. The AC switch will automatically turn off after 12 hours if the power of the electrical appliance is less than 10W.

    Can the Unit Work With a Rough Sine Wave Generator?

    No, it needs to be a pure sine wave generator.

    Can I Connect the Smart Generator to Two DELTA Pros?

    Only 1 Smart Generator can connect to a DELTA Pro at one time.

    When two of the Delta Pros are connected with the double voltage hub can you charge both from one power source or do they both need to be plugged in?

    Two Delta Pro units can not be charged while connected to a double voltage hub.

    Can Two DELTA Pros Be Connected?

    Connect two DELTA Pros using an AC cable. One is the master, while the other is the slave unit. Before connecting them, ensure both DELTA Pros are fully charged.

    Is Dual Charging (Solar Panels and Car Charger) Supported?

    Solar charging and car charging share the same input port, so you cannot use them at the same time.

    What is the Infinity Port?

    1. Connects DELTA Pro to Smart Home Panel. 2. Connects DELTA Pro to another DELTA Pro via the Double Voltage Hub. 3. For EV charging, with the EV Charging Adapter.

    What is the Standby Power Consumption?

    The standby power consumption is around 30W with the AC and DC power on.

    How to Charge the Extra Battery

    1. Connect the Smart Battery to the DELTA Pro to recharge and discharge. It only includes one port that connects to DELTA Pro or the Smart Generator. 2. The Smart Generator can directly charge the Extra Battery.

    Does the Fan Noise Vary?

    DELTA Pro has fans to keep its batteries cool, which run at a volume of 48–60dB (between a normal conversation and office environment) depending on wattage output and input and the unit's temperature.

    DELTA Pro's Cycle Life

    3500+ cycles (80%) 6500+ cycles (50%)

    How to Generate a 240V Output

    Two DELTA Pros connected by the Smart Home Panel and a Double Voltage Hub provide 240V, 7200W power, and 7200Wh for your home appliances.

    Can Other Solar Panel Brands Charge DELTA Pro?

    Yes, as long as the solar panel uses the same solar connectors and their combined voltage and current are within 11-150 volts.

    Multi Charging

    Using Multi-Charge, DELTA Pro has a maximum input of 6500W: Smart Home Panel/240V Outlet/EV Charger + 1600W (4x400W) Solar Panels + Smart Generator/Solar Charge Controller.

    What is the Battery cell type of Delta Pro?

    The battery cell type: Prismatic, LFP battery, 1 parallel 15 series, 15 cells

    EcoFlow DELTA PRO Smart Extra Battery Frequently Asked Questions

    Q:How many extra batteries can I use with DELTA Pro?

    For each DELTA Pro unit, you can link an extra two batteries, bringing you up to 10.8kWh of capacity.

    Q: What makes the Smart Extra Battery "Smart"?

    DELTA Pro’s Smart Extra Battery can be monitored from the EcoFlow app, allowing you to monitor & control your batteries from afar.

    Q: Can I charge the Smart Extra Battery independently of DELTA Pro?

    Yes, you can when using the Smart Generator as part of your ecosystem. For other charging methods, you should connect your Smart Extra Battery to the DELTA Pro unit first.

    Q: How fast does the Smart Extra Battery charge?

    The charge speed varies depending on your chosen charge method. But in short, it charges fast. The fastest way to charge is by utilizing MultiCharge to reach a 6500W charge speed. With that, you can charge both your DELTA Pro and the extra battery in <2 hours. And via a standard AC wall outlet, you can expect a full charge in 2.7 hours assuming your DELTA Pro unit is fully charged.

    EcoFlow Smart Generator (Dual Fuel) Frequently Asked Questions

    Can it be used indoor?

    Like any gas generator, it must be placed outside 15 feet from doors and windows to prevent carbon monoxide poisoning. The Smart Generator automatically shuts off if it detects dangerous carbon-monoxide levels, but isn't a substitute for having CO detectors in other parts of your house.

    What fuel does it use?

    Unleaded gasoline.

    What maintenance is required?

    Go to More and then Maintenance to find more details or check out the user manual shipped with the Smart Generator.

    EcoFlow Policy

    EcoFlow Shipping Policy

    EcoFlow Shipping Policy

    Thank you for visiting and shopping at ecoflow.com. EcoFlow aims to offer you the best shipping options.The following are the terms and conditions that constitute our shipping policy.

    Shipment processing time

    All orders are processed within 3-5 business days.

    The estimated delivery time is 7-10 business days.

    Orders are not shipped or delivered on weekends or public holidays.

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.If there is a significant delay in shipping your order, we will contact you via email.

    Shipment Confirmation & Order Tracking

    You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking information will be updated within 48 hours.

    If your tracking information has not been updated within 10 business days, please contact ContactUs@ecopowerit.com

    Shipment Carriers

    Our current primary shipping carriers are USPS and FedEx.

    You can contact FedEx: 1-800-463-3339 or USPS: 1-800-275-8777 for further shipping information.

    Shipping areas

    EcoFlow orders are shipped to the contiguous United States (does not include outlying islands and overseas territories).

    Shipping Information

    Please make sure all the shipping information you provide to us is correct. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided. 

    We do not ship to a P.O. Box or APO/FPO/DPO addresses.

    Damages

    If you received your order damaged, please contact us within 7 business days at

    ContactUs@ecopowerit.com

    We are not responsible for any losses,  including missing parcels, package damage, losses due to the delay, and other losses caused by the shipping carrier. However, we will help you contact the responsible shipping carrier. Please save all packing and the damaged goods as they may be required for filing a claim against the shipping carrier.

     

    Shipping Support

    For order and shipping-related inquiries, please contact us at ContactUs@ecopowerit.com

    For return requests and instructions to return any products, please contact us at ContactUs@ecopowerit.com

    After-sale Service Contact

    Email: ContactUs@ecopowerit.com

    EcoFlow Warranty Policy

    EcoFlow Warranty Policy

    DO NOT USE YOUR PRODUCTS UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY.

    All EcoFlow products purchased on ecoflow.com or authorized dealer (ecopowerit is an authorized dealer) come with a limited warranty, as shown below. BY USING ECOFLOW PRODUCTS, YOU AGREE TO BE BOUND BY THE TERMS OF THE ECOFLOW LIMITED WARRANTY.

    We provide a limited warranty for purchases on ecoflow.com. The warranty period started when the original purchaser received the products.

    Warranty Timeline

    Item Warranty Period (refer to months, unless specified)
    DELTA Max (1600/2000)
    DELTA Max Smart Extra Battery    		 24+12 (Registration for warranty extension)
    DELTA Pro
    DELTA Pro Smart Extra Battery
    		 24+36 (Registration for warranty extension)
    RIVER mini
    RIVER
    RIVER Max
    RIVER Max Plus
    RIVER Pro
    RIVER Extra Battery
    RIVER Pro Extra Battery
    DELTA mini
    DELTA
    Smart Generator (Dual Fuel)    		 24
    400W
    220W
    160W
    110W
    85w （Discontinued）
    		 12
    400W Rigid Solar Panel 10 years
    100W Rigid Solar Panel
    		 60
    100W Flexible Solar Panel 36
    Wave Portable Air Conditioner
    Wave Add-On Battery    		 12
    Accessories 12
    Smart Generator 12
    Power Hub
    Power Kits Console
    2kWh/5kWh LFP Battery
    RIVER 2
    RIVER 2 Max
    DELTA 2
    DELTA 2 Extra Battery    		 5 years
    R600/R600 Max/R600 Pro/EF-1500* 36
    BLADE 36+12 (Registration for warranty extension)
    GLACIER 12+12 (Registration for warranty extension)

     

    Warranty extension 

    You can extend the warranty for products purchased between January 1, 2022, and August 31, 2022, by registering on the official website on or before October 15, 2022. 

    Warranty cannot be extended for products purchased before January 1, 2022.

    Customers who have purchased products on or after September 1, 2022 will enjoy the warranty period (with warranty extension) listed in the table above. Customers are advised to complete registration as early as possible.

    Exclusions and Limitations

    This warranty does not apply:

    · Non-quality related issues;

    · Items purchased from unauthorized resellers;

    · Purchases without valid proof of purchase;

    · Items that have been refunded;

    · Items that have expired their warranty period;

    · Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;

    · Any defects or damages caused by exposure to excessive heat, liquids or other external causes;

    · Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;

    · Lost or stolen products;

    · Free products.

    Valid Proof of Purchase

    • A purchase order number made through ecoflow.com or authorized dealer (ecopowerit.com is an authorized dealer)
    • Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.

    Warranty Registration

    • Register your warranty at https://www.ecoflow.com/us/support/warranty 

    Return Material Authorization (RMA) process

    • Contact us at Returns@ecopowerit.com.
    • If your item is eligible for an EcoFlow Warranty, you will receive a prepaid shipping label. Please follow the instructions provided by us to properly pack the products and return them safely.

    Replacement 

    • In case of replacement, delivery of the replacement item will be arranged within 15 business days (subject to changes caused by force majeure) after confirming that the defective item has been received at our warehouse. The final resolution is subject to the availability of the replacement items.
    • The replacement warranty will be covered by a period equal to the remaining warranty period of the original item. 

    EcoFlow BLADE 3+1

    Replace, not repair:
    EcoFlow BLADE Product and Part Replacement
    1. During the warranty period, replacement service is available for EcoFlow BLADE purchased from official authorized channels. The replaced product or part becomes EcoFlow's property and thereplacement product or part becomes your property. Only unalttered Ecoflow's products and partsare eligible for replacement.
    2. If one of the three (EcoFlow Robotic lawn mower, lawn sweepper, or base station BP) fails, it onlyneeds to be returned to EcoFlow for replacement, without the neeed to return any of the other twoproducts or their individual accessories (such as the extensioncord, antenna assembly, ground nail,hexagon screwdriver, etc.). EcoFlow will provide users with a functional replacement withaccessories.
    3. If accessories such as extension cables and antenna :screwdrivers are damaged due to non-humanfactors (excluding main products: Ecoflow Robotic lawn mower,lawn sweeper, and base station BP).EcoFlow can provide users with new accessories replacement dluring the warranty period
    4. Replacement products or parts provided by EcoFlow rmay not be new, but it will be in good workingorder and at least functionally equivalent to the original productor part's warranty. A replacementproduct or part shall be covered for the time remaining in the original product's warranty.E012105. Replacement service will not terminate the warranty pperiod, or will it result in a restart of thewarranty period.
    EcoFlow BLADE (purchased from officially authorized channels in North America and EU) comes with a7*24h online chat service.

    What This After-Sales Policy Does NOT Cover This policy does not cover the following:
    1. Damage caused by unauthorized modification, disassembly, orshell opening is not in accordancewith official instructions or manuals.
    2."Water damage or other damage caused by improper installation, incorrect use, or operation not inaccordance with official instructions or manuals.
    3. Damage caused by a non-authorized service provider.
    4. Damage caused by unauthorized modification of circuits and mismatch or misuse of the battery andcharger.
    5. Damage caused by operation in bad weather (i.e. strong winds,rain, sand/dust storms, etc.)
    6. Damage caused by operating the product in an environment with electromagnetic interference (i.e.in mining areas or close to radio transmission towers, high-voltagewires, substations, etc.).
    7. Products or parts with an altered identification label or from which the identification label has beenremoved.
    8. Damage is found to have been caused by reliability or compatibility issues when using unauthorizedthird-party parts.

    Lifetime free accessories: EcoFlow BLADE users in North America and Europe who purchase Ecoflow BLADE through official authorized channels can enjoy free replacement service for lifetime if they lose or damage wiring harnesses, nails, screws and blades. Specific replacement rules are as follows:
    （1）base station extension cable: 1 PC/year
    （2）antenna extension cable: 1 PC/year
    （3）charging station nails: 1 set (10 PCS)/year
    （4）cable peg: 1 set (40 PCS)/year
    （5）screw: 1 set (9 PCS)/year
    （6）spare blade: 2 sets (3 PCS/set)/year

    *Lifetime is equal to warranty period.

    EcoFlow GLACIER 1+1

    The standard warranty period of EcoFlow GLACIER (purchased from officially authorized channels) is 12 months. Customers can enjoy a warranty extension of 12 months by registering the EcoFlow GLACIER on the official website or in the EcoFlow app.

    EcoFlow GLACIER Product and Part Replacement
    1. During the warranty period, replacement service is available for Ecoflow GLACIER purchased from authorized channels. The replaced product or part becomes EcoFlow's property and the replacement product or part becomes your property. Only unaltered Ecoflow's products and parts are eligible for replacement.
    2. Replacement products or parts provided by EcoFlow may not be new, but it will be in good working order and at least functionally equivalent to the original product or part's warranty. A replacement product or part shall be covered for the time remaining in the original product's warranty.
    3. Replacement service will not terminate the warranty period, nor will it result in a restart of the warranty period.

    What This After-Sales Policy Does NOT Cover
    This policy does not cover the following:1. Damage caused by unauthorized modification, disassembly, or shell opening is not in accordance with official instructions or manuals.
    2. Water damage or other damage caused by improper installation, incorrect use, or operation not in accordance with official instructions or manuals.
    3. Damage is found to have been caused by reliability or compatibility issues when using unauthorized third-party parts.
    4. Damage caused by a non-authorized service provider.
    5. Damage caused by unauthorized modification of circuits and mismatch or misuse of the battery and charger.
    6. Damage caused by operation in bad weather (i.e. strong winds, rain, sand/dust storms, etc.)
    7. Damage caused by operating the product in an environment with electromagnetic interference (i.e. in mining areas or close to radio transmission towers, high-voltage wires, substations, etc.).
    8. Products or parts with an altered identification label or from which the identification label has been removed.

    EcoFlow GLACIER 7*24h Chat
    EcoFlow GLACIER(purchased from officially authorized channels in North America and EU) comes with a 7*24h online chat service.

    EcoFlow Return & Refund Policy

    EcoFlow Return & Refund Policy

    We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.

    Cancellation

    Customers can request a full refund within 24 hours after placing an order on ecopowerit.com. 

    Please note that we will charge a 5% processing fee if you apply for the refund 24 hours after the order is placed and before delivery has been made. 

    Orders cannot be canceled more than 30 days after they are shipped.

    Return

    If you are unsatisfied with your purchase, you may return the purchased items complete in their original packing within 30 days of receiving them for an exchange or refund.

    If 30 days have passed since your purchase, we cannot offer a refund or exchange.

    For quality issues, we will give you a full refund or one-time free replacement within 30 days of receiving the items.

    Please collect the package first if your order has been shipped and you want to return it. Then contact us via     Returns@ecopowerit.com to obtain instructions to return.

    Please note that a double shipping fee may be deducted from the original payment if you reject the shipments.

    You’ll be charged for shipping and a transaction fee (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users) plus 5% processing fees in the event of a return on US orders.

    Return Process

    Contact us via Returns@ecopowerit.com to start the return process. Please provide them with proof of purchase, such as your order number start with EC#.

    You will receive instructions on how to properly pack the products and return them to us. Please make sure all components are included in the package. 

    Refund

    After you have returned the product to our warehouse, we will issue a refund within 14 business days minus transaction and processing fees. You will be notified by email when your order is refunded. If you have not received the refund after 14 business days, please contact us via Finance@ecopowerit.com.

    Return Shipping Cost

    Product Shipping Cost
    DELTA  $65
    RIVER 370 $40
    RIVER  $30
    RIVER Extra Battery $15
    RIVER Max $35
    RIVER Pro $35
    RIVER Pro Extra Battery $35
    DELTA Max $70
    DELTA Pro $90
    RIVER Plus $30
    RIVER Max Plus $35
    110W/160W Solar Panel
    		 $40
    400W Solar Panel $70
    DELTA Max Smart Extra Battery $70
    DELTA Pro Smart Extra Battery $70
    Smart Generator $70
    Wave Portable Air Conditioner $70
    Wave Add-On Battery $35
    Delta MINI $60
    220W Solar Panel $45 
    Other Products $16
    RIVER 2  $25
    RIVER 2 Max $30
    RIVER 2 Pro $35
    DELTA 2  $60
    DELTA 2 Smart Extra Battery $60
    100W Rigid Solar Panel $40
    100W Flexible Solar Panel $40
    Smart Generator (Dual Fuel) $70
    BLADE $65
    GLACIER $80
    WAVE 2 $55

    Please note that return shipping costs include shipping costs and handling fees.

    After-sale Service Contact

    Email: Returns@ecopowerit.com