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EcoFlow|DELTA 2 Power Station + 400W Portable Solar Panel Bundle

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Price: $2,099.00 USD
Regular price
List Price: $2,198.00 USD
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Price: $2,099.00 USD
You save: $99.00 USD (5%)
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Free Shipping on order to Contiguous United States| We do not ship to Alaska, Hawaii, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands. We Ship within 2-5 bussiness days from California.

30 Days Price Match Guarantee

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EcoFlow|DELTA 2 Power Station + 400W Portable Solar Panel Bundle

EcoFlow DELTA 2 solar generator: Secure your power supply with an EcoFlow DELTA 2 solar generator bundle at home or on the go. Plug in 400W Portable Solar Panels and get up to 500W input to charge from anywhere in as fast as 3 hours.

Expandable home emergency power 1-3kWh expandable capacity to grow your storage to your needs. Add on the DELTA 2 extra battery to reach 2048Wh, or add on the DELTA Max Extra Battery to hit 3040Wh. Great for home backup or everyday appliances.

Rapid dual charging X-Stream tech means that DELTA 2 charges 7 times faster than the competition. That’s 0–80% in just 50 minutes and 0-100% in 80 minutes with AC input. Plug in portable solar panels and charge in as fast as 3-6 hours with 1 x 400W portable solar panel.

Highly Efficient Solar Panels The one-piece, folding 400W portable solar panel is perfect for home, camping, and off-grid living. With high solar output and an improved efficiency rating of up to 23%, charge your portable power station even faster than before.

Power multiple devices 1800W AC output means you can power more than 90% of your home appliances. Or, try plugging in up to 15 devices at once. Unlike other brands, DELTA 2 can prevent overloading from devices up to 2200W thanks to X-Boost technology.

Weatherproof Each monocrystalline silicon cell is covered with ETFE film, protecting against debris, dirt, and water. With an IP68 waterproof rating, this portable solar panel works safely in all kinds of weather, perfect for camping and rooftop use.

    Learn More About 400W Portable Solar Panel

    Expandable capacity - 1-3kWh to grow your storage to your needs. Add on the DELTA 2 extra battery to reach 2048Wh, or add on the DELTA Max Extra Battery to hit 3040Wh. Great for home backup or everyday appliances.

     

    Part Of EcoFlow EcoSystem

    Introducing the world"s first portable home battery with an expandable ecosystem for home backup, smart energy management, lower energy bills, and more. The EcoFlow DELTA Pro is the next leap in portable power technology, offering you power security and independence, wherever you are.

    EcoFlow|DELTA 2| 1000Wh-3000Wh Output Power Station

    Introducing DELTA 2 | Not just a battery

    EcoFlow DELTA 2 is a must-have for any home that puts power security & comfort first. Ensure you"re prepared with the power station made for almost any situation your family could find themselves in. All while staying green.

    EcoFlow|DELTA 2| 1000Wh-3000Wh Output Power Station

    Make It A Triple. Expand Capacity

    With a capacity of 1kWh to start with, you"ve got enough energy for your essentials for hours on end. Need even more? Add on the DELTA 2 extra battery to reach 2048Wh, or add on the DELTA Max Extra Battery to hit 3040Wh. Great for home backup or everyday appliances.

    EcoFlow|DELTA 2| 1000Wh-3000Wh Output Power Station

    Use an extra battery to expand capacity. Great for extended power outages, long camping trips, or your RV

    EcoFlow|DELTA 2| 1000Wh-3000Wh Output Power Station

    Power Pretty Much Anything

    A 1800W AC output means you can power more than 90% of your home appliances. That"s your microwave, fridge, or even coffee maker covered in a blackout. Or, try plugging in up to 15 devices at once for when you"re around the table with the family. Unlike other brands, DELTA 2 can prevent overloading from devices up to 2200W thanks to X-Boost technology.

    EcoFlow|DELTA 2| 1000Wh-3000Wh Output Power StationEcoFlow|DELTA 2| 1000Wh-3000Wh Output Power Station

    Pair with solar panels and charge in as fast as 3-6 hours with 1x400W, 2x220W portable solar panels. With its MPPT (Maximum Power Point Tracking) smart algorithm, DELTA 2 can actively detect the voltage and current in real-time to reach the maximum power point with >98% efficiency. That means a more efficient charge than other brands.

    EcoFlow|DELTA 2| 1000Wh-3000Wh Output Power Station

    Pick from a range of solar panels to get the speed you need (110W, 160W, 220W, 400W). With that, you"ve got access to free energy anywhere.

    Check the Solar Panels

    Built To Last 6x Longer

    Finally… tech that"s made to last. Get years of regular use until hitting 80% of its original capacity. That"s down to its LiFePO4 battery chemistry giving you 3000+ full charge and drain cycles.

    EcoFlow|DELTA 2| 1000Wh-3000Wh Output Power Station

     

    Tech Specs

    Delta 2 Power Station Specifications

    Capacity

    1024 Wh

    Extra Battery

    Support one DELTA 2 extra battery or DELTA Max extra battery

    AC Output

    6 outlets, 1800W total (Surge 2700W)

    Max Device(s) Power (with X-Boost)

    2200W

    USB-A Output

    2 ports, 5V, 2.4A, 12W Max

    USB-A Fast Charge

    2 ports, 5V, 2.4A / 9V, 2A / 12V, 1.5A, 18W Max

    USB-C Output

    2 ports, 5/9/12/15/20V, 5A, 100W Max

    Car Power Output

    1 port, 12.6V, 10A, 126W Max

    DC5521 Output

    2 ports, 12.6V, 3A, 38W Max

    AC Charging

    1200W

    Solar Charging

    11-60V, 15A, 500W max

    Car Charging

    Support 12V/24V battery, 8A

    DC Charging

    1100W

    Battery Chemistry

    LFP (LiFePO4 battery)

    Cycle Life

    3000 cycles to 80+% capacity

    Connectivity

    Wi-Fi & Bluetooth

    Dimensions

    15.7 x 8.3 x 11 in / 400 x 211 x 281 mm

    Net Weight

    27 lbs / 12 kg

    400W Solar Panel

    Rated Power

    400W

    Cell Type

    Monocrystalline silicon

    Efficiency

    22.40%

    Dimensions

    42.0*94.1*1.0 in (106.8*239.0*2.4cm)

    Connector Type

    Solar Connector

    Open Circuit Voltage

    48V (Vmp 41V)

    Short Circuit Current

    11A (Imp 9.8A)

    Weight (Solar Panel)

    Approx. 35.3lbs (16.0Kg)

    Weight (with Kickstand Case)

    Approx. 41.9 (19kg)


    What’s in the box

    EcoFlow|DELTA 2| 1000Wh-3000Wh Output Power Station

     

    1. DELTA 2 2.AC Charging Cable3. Car charging cable 4. DC5521 to DC5525 cable 5.User Manual6.App quick start guide 7. Warranty card

    *The solar to XT60 charging cable is included in EcoFlow portable solar panels.

    220W Bifacial Portable Solar Panel

    User Manual

    EcoFlow DELTA 2 User Manual

    EcoFlow 220W Bifacial Foldable Solar Panel Manual

     


      Customer Reviews

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      DELTA 2 is just the start. Link with a wide variety of EcoFlow products such as portable solar panels, the Wave portable air conditioner, extra batteries and so much more. All to deliver a one-stop power solution for your family.

      • DELTA 2 Extra Battery OR DELTA Max Extra Battery

      • Portable Solar Panels

      • Wave Portable Air Conditioner

      DELTA 2 Extra Battery OR DELTA Max Extra Battery

      Portable Solar Panels

      Wave Portable Air Conditioner

      Frequently Asked Questions

      EcoFlow DELTA2 Frequently Asked Questions

      What is the waterproof rating?

      IP20, we provide waterproof protection bag which is sold separately, can be used together to achieve waterproof effect in outdoor rainy days.

      How many solar panels can be used, and how much is the solar charging power?

      Delta 2 can work with one 400W solar panel, or two 220W solar panels used in series, and the maximum solar charging power is 500W.

      Can it be used with other Ecosystem products?

      Delta 2 can work with the Wave and the Smart generator.

      What connection methods do the APP support?

      Delta 2 supports WIFI and Bluetooth connections.

      What is the weight and noise level?

      The weight of Delta 2 is around 27lbs, the noise level is ≤60dB, 1 meter

      What the cell Type does DELTA 2 have?

      LFP,3000 cycles to 80%+ capacity.

      How long does it take to fully charge?

      A total of 1.3H is required to be fully charged.

      How much is the charging power and the discharging power?

      Charging power:1200W Max Discharging power: 1800W (Surge 2700W), X-Boost 2400W

      Does it support battery extension?

      Delta 2 only supports one extra battery extension, and the capacity of the extra battery is 1024Wh. It also supports the extra battery of DELTA Max, which can be expanded to 3040Wh at the maximum.

      What is the capacity of the battery?

      1024Wh.

      EcoFlow DELTA 2 Max Frequently Asked Questions

      Can I use the product when it is wet?

      It is strictly forbidden to expose this product to any liquid. Do not immerse or wet this product in water. Do not use the product in rain or wet environment.

      Can I take the product on an airplane?

      No.

      What if the product cannot be turned on?

      1. Try to charge the device and then turn on the power. If charging fails, troubleshoot the problem as the power cannot be charged. 2. If there is no response after you short or long press (for 3 seconds) the main power button, contact the after-sales service team for help.

      What if the product cannot be charged?

      1. The charging temperature is too high. If you use high power appliances for a long time, stop using the product until the temperature drops. 2. The charging temperature is too low. Place DELTA 2 Max in a warm environment. 3. Check whether the input meets the specifications. 4. Check whether a charging limit is set. 5. In case of charging failure, try to change the charging method or charging cable.

      What are recommendations for storage if the device is not used for a long time?

      1. Store the product away from water, heat sources, and metal objects. 2. To extend the battery life, it is recommended to use or store the product at ambient temperature from 20°C to 30°C. 3. For long-term storage, charge and discharge the product once every 3 months (firstly discharge it to 0%, then fully charge the device, and then discharge it to 60% for long-term storage); products not charged and discharged for more than 6 months will not be covered by warranty. 4. For safety reasons, do not store this product at ambient temperature higher than 45°C or lower than –10°C for a long time. 5. If the product is critically low on power and left unused for a long time, it will enter sleep mode and will need to be recharged before you need to use it again.

      Is DELTA 2 Max Extra Battery compatible with DELTA Max and DELTA 2?

      The DELTA 2 Max Extra Battery is compatible with DELTA Max (2000) and DELTA 2.

      Can I switch the frequency? How to switch it?

      It is not recommended to switch the frequency. If required, turn on the AC power supply, press and hold the AC output switch for 10 seconds to switch the frequency. (Do not switch the AC output frequency; otherwise, it may cause failure of some appliances.)

      Is it also impossible to turn off the device while charging? Will it turn on automatically if it is off after powering up?

      In the off state, the product will automatically turn on after powering up. The device cannot be switched off during charging.

      How to calibrate the SOC?

      Fully discharge and charge the battery for one time and then recalibrate it.

      What is the battery type?

      LFP battery. 80% capacity remaining after 3000 cycles.

      What connection methods does the APP support?

      Bluetooth and Wi-Fi.

      How many solar panels can be installed, and what is the solar charging power?

      DELTA 2 Max has 2 solar/car charging input ports, with voltage range of 11-60V for each port, and maximum solar charging power 500W for each port. Each port can be connected to one 400W solar panel, or two 220W solar panels in series.

      Can it be used with other ecosystem products?

      It supports WAVE and WAVE 2 portable air conditioners, GLACIER portable refrigerator,s and Smart Generators.

      Can DELTA 2 Max be used with the Extra Battery?

      Up to 2 Extra Batteries can be connected. It is compatible with DELTA Max Extra Battery. It can be expanded to 6144Wh at maximum.

      What are the weight and noise level?

      Net weight: 23 kg. Within a range of 50 cm, the noise level is 30 dB when the input or output power is below 500W.

      What is the capacity of the product?

      2048Wh.

      Does it support charging while using?

      Yes, power station supports charging and discharging when charging in vehicles,portable solar panel, etc. However, when the battery of the machine is low or is about to run out, it is best not to output while connecting to DC charging (solar/vehicle charging); at this time, if the input of the power is less than or equal to the output power, the device will continue to consume power, which may result in power loss and eventually damage the battery.

      How do I access EcoFlow's EU Declaration of Conformity documents?

      A copy of the documents is available online at www.ecoflow.com/uk/eu-compliance

      How long can the product charge my devices?

      The charging time is shown on the product’s LCD Screen, which can be used to estimate the charging time of most appliances with stable power usage.

      How can I know if the product is charging?

      When it’s charging, the remaining charging time will be shown on the LCD Screen. Meanwhile, the charging indicator icon begins to rotate with the remaining battery percentage and the input power shown on the right of the circle.

      How to clean the product?

      Please gently wipe it with a dry, soft, clean cloth or paper towel.

      How does the Emergency Power Supply (EPS) work? And how fast is it?

      When your portable power station is plugged into the wall, any electronics plugged into it are powered from the grid and not its battery. When power from the grid stops, as in a blackout, the power station automatically switches to battery power within 30ms.

      EcoFlow Policies

      EcoFlow Shipping Policy

      EcoFlow Shipping Policy

      Thank you for visiting and shopping at ecoflow.com. EcoFlow aims to offer you the best shipping options.The following are the terms and conditions that constitute our shipping policy.

      Shipment processing time

      All orders are processed within 3-5 business days.

      The estimated delivery time is 7-10 business days.

      Orders are not shipped or delivered on weekends or public holidays.

      If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.If there is a significant delay in shipping your order, we will contact you via email.

      Shipment Confirmation & Order Tracking

      You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking information will be updated within 48 hours.

      If your tracking information has not been updated within 10 business days, please contact ContactUs@ecopowerit.com

      Shipment Carriers

      Our current primary shipping carriers are USPS and FedEx.

      You can contact FedEx: 1-800-463-3339 or USPS: 1-800-275-8777 for further shipping information.

      Shipping areas

      EcoFlow orders are shipped to the contiguous United States (does not include outlying islands and overseas territories).

      Shipping Information

      Please make sure all the shipping information you provide to us is correct. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided. 

      We do not ship to a P.O. Box or APO/FPO/DPO addresses.

      Damages

      If you received your order damaged, please contact us within 7 business days at

      ContactUs@ecopowerit.com

      We are not responsible for any losses,  including missing parcels, package damage, losses due to the delay, and other losses caused by the shipping carrier. However, we will help you contact the responsible shipping carrier. Please save all packing and the damaged goods as they may be required for filing a claim against the shipping carrier.

       

      Shipping Support

      For order and shipping-related inquiries, please contact us at ContactUs@ecopowerit.com

      For return requests and instructions to return any products, please contact us at ContactUs@ecopowerit.com

      After-sale Service Contact

      Email: ContactUs@ecopowerit.com

      EcoFlow Return & Refund Policy

      EcoFlow Return & Refund Policy

      We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.

      Cancellation

      Customers can request a full refund within 24 hours after placing an order on ecopowerit.com. 

      Please note that we will charge a 5% processing fee if you apply for the refund 24 hours after the order is placed and before delivery has been made. 

      Orders cannot be canceled more than 30 days after they are shipped.

      Return

      If you are unsatisfied with your purchase, you may return the purchased items complete in their original packing within 30 days of receiving them for an exchange or refund.

      If 30 days have passed since your purchase, we cannot offer a refund or exchange.

      For quality issues, we will give you a full refund or one-time free replacement within 30 days of receiving the items.

      Please collect the package first if your order has been shipped and you want to return it. Then contact us via 
      Returns@ecopowerit.com to obtain instructions to return.

      Please note that a double shipping fee may be deducted from the original payment if you reject the shipments.

      You’ll be charged for shipping and a transaction fee (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users) plus 5% processing fees in the event of a return on US orders.

      Return Process

      Contact us via Returns@ecopowerit.com to start the return process. Please provide them with proof of purchase, such as your order number start with EC#.

      You will receive instructions on how to properly pack the products and return them to us. Please make sure all components are included in the package. 

      Refund

      After you have returned the product to our warehouse, we will issue a refund within 14 business days minus transaction and processing fees. You will be notified by email when your order is refunded. If you have not received the refund after 14 business days, please contact us via Finance@ecopowerit.com.

      Return Shipping Cost

      Product Shipping Cost
      DELTA  $65
      RIVER 370 $40
      RIVER  $30
      RIVER Extra Battery $15
      RIVER Max $35
      RIVER Pro $35
      RIVER Pro Extra Battery $35
      DELTA Max $70
      DELTA Pro $90
      RIVER Plus $30
      RIVER Max Plus $35
      110W/160W Solar Panel
      $40
      400W Solar Panel $70
      DELTA Max Smart Extra Battery $70
      DELTA Pro Smart Extra Battery $70
      Smart Generator $70
      Wave Portable Air Conditioner $70
      Wave Add-On Battery $35
      Delta MINI $60
      220W Solar Panel $45 
      Other Products $16
      RIVER 2  $25
      RIVER 2 Max $30
      RIVER 2 Pro $35
      DELTA 2  $60
      DELTA 2 Smart Extra Battery $60
      100W Rigid Solar Panel $40
      100W Flexible Solar Panel $40
      Smart Generator (Dual Fuel) $70
      BLADE $65
      GLACIER $80
      WAVE 2 $55

      Please note that return shipping costs include shipping costs and handling fees.

      After-sale Service Contact

      Email: Returns@ecopowerit.com

      EcoFlow Warranty Policy

      EcoFlow Warranty Policy

      DO NOT USE YOUR PRODUCTS UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY.

      All EcoFlow products purchased on ecoflow.com or authorized dealer (ecopowerit is an authorized dealer) come with a limited warranty, as shown below. BY USING ECOFLOW PRODUCTS, YOU AGREE TO BE BOUND BY THE TERMS OF THE ECOFLOW LIMITED WARRANTY.

      We provide a limited warranty for purchases on ecoflow.com. The warranty period started when the original purchaser received the products.

      Warranty Timeline

      Item Warranty Period (refer to months, unless specified)
      DELTA Max (1600/2000)
      DELTA Max Smart Extra Battery
      24+12 (Registration for warranty extension)
      DELTA Pro
      DELTA Pro Smart Extra Battery
      24+36 (Registration for warranty extension)
      RIVER mini
      RIVER
      RIVER Max
      RIVER Max Plus
      RIVER Pro
      RIVER Extra Battery
      RIVER Pro Extra Battery
      DELTA mini
      DELTA
      Smart Generator (Dual Fuel)
      24
      400W
      220W
      160W
      110W
      85w (Discontinued)
      12
      400W Rigid Solar Panel 10 years
      100W Rigid Solar Panel
      60
      100W Flexible Solar Panel 36
      Wave Portable Air Conditioner
      Wave Add-On Battery
      12
      Accessories 12
      Smart Generator 12
      Power Hub
      Power Kits Console
      2kWh/5kWh LFP Battery
      RIVER 2
      RIVER 2 Max
      DELTA 2
      DELTA 2 Extra Battery
      5 years
      R600/R600 Max/R600 Pro/EF-1500* 36
      BLADE 36+12 (Registration for warranty extension)
      GLACIER 12+12 (Registration for warranty extension)

       

      Warranty extension 

      You can extend the warranty for products purchased between January 1, 2022, and August 31, 2022, by registering on the official website on or before October 15, 2022. 

      Warranty cannot be extended for products purchased before January 1, 2022.

      Customers who have purchased products on or after September 1, 2022 will enjoy the warranty period (with warranty extension) listed in the table above. Customers are advised to complete registration as early as possible.

      Exclusions and Limitations

      This warranty does not apply:

      · Non-quality related issues;

      · Items purchased from unauthorized resellers;

      · Purchases without valid proof of purchase;

      · Items that have been refunded;

      · Items that have expired their warranty period;

      · Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;

      · Any defects or damages caused by exposure to excessive heat, liquids or other external causes;

      · Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;

      · Lost or stolen products;

      · Free products.

      Valid Proof of Purchase

      • A purchase order number made through ecoflow.com or authorized dealer (ecopowerit.com is an authorized dealer)
      • Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.

      Warranty Registration

      • Register your warranty at https://www.ecoflow.com/us/support/warranty 

      Return Material Authorization (RMA) process

      • Contact us at Returns@ecopowerit.com.
      • If your item is eligible for an EcoFlow Warranty, you will receive a prepaid shipping label. Please follow the instructions provided by us to properly pack the products and return them safely.

      Replacement 

      • In case of replacement, delivery of the replacement item will be arranged within 15 business days (subject to changes caused by force majeure) after confirming that the defective item has been received at our warehouse. The final resolution is subject to the availability of the replacement items.
      • The replacement warranty will be covered by a period equal to the remaining warranty period of the original item. 

      EcoFlow BLADE 3+1

      Replace, not repair:
      EcoFlow BLADE Product and Part Replacement

      1. During the warranty period, replacement service is available for EcoFlow BLADE purchased from official authorized channels. The replaced product or part becomes EcoFlow's property and thereplacement product or part becomes your property. Only unalttered Ecoflow's products and partsare eligible for replacement.
      2. If one of the three (EcoFlow Robotic lawn mower, lawn sweepper, or base station BP) fails, it onlyneeds to be returned to EcoFlow for replacement, without the neeed to return any of the other twoproducts or their individual accessories (such as the extensioncord, antenna assembly, ground nail,hexagon screwdriver, etc.). EcoFlow will provide users with a functional replacement withaccessories.
      3. If accessories such as extension cables and antenna :screwdrivers are damaged due to non-humanfactors (excluding main products: Ecoflow Robotic lawn mower,lawn sweeper, and base station BP).EcoFlow can provide users with new accessories replacement dluring the warranty period
      4. Replacement products or parts provided by EcoFlow rmay not be new, but it will be in good workingorder and at least functionally equivalent to the original productor part's warranty. A replacementproduct or part shall be covered for the time remaining in the original product's warranty.E012105. Replacement service will not terminate the warranty pperiod, or will it result in a restart of thewarranty period.
      EcoFlow BLADE (purchased from officially authorized channels in North America and EU) comes with a7*24h online chat service.

      What This After-Sales Policy Does NOT Cover This policy does not cover the following:
      1. Damage caused by unauthorized modification, disassembly, orshell opening is not in accordancewith official instructions or manuals.
      2."Water damage or other damage caused by improper installation, incorrect use, or operation not inaccordance with official instructions or manuals.
      3. Damage caused by a non-authorized service provider.
      4. Damage caused by unauthorized modification of circuits and mismatch or misuse of the battery andcharger.
      5. Damage caused by operation in bad weather (i.e. strong winds,rain, sand/dust storms, etc.)
      6. Damage caused by operating the product in an environment with electromagnetic interference (i.e.in mining areas or close to radio transmission towers, high-voltagewires, substations, etc.).
      7. Products or parts with an altered identification label or from which the identification label has beenremoved.
      8. Damage is found to have been caused by reliability or compatibility issues when using unauthorizedthird-party parts.

      Lifetime free accessories: EcoFlow BLADE users in North America and Europe who purchase Ecoflow BLADE through official authorized channels can enjoy free replacement service for lifetime if they lose or damage wiring harnesses, nails, screws and blades. Specific replacement rules are as follows:
      (1)base station extension cable: 1 PC/year
      (2)antenna extension cable: 1 PC/year
      (3)charging station nails: 1 set (10 PCS)/year
      (4)cable peg: 1 set (40 PCS)/year
      (5)screw: 1 set (9 PCS)/year
      (6)spare blade: 2 sets (3 PCS/set)/year

      *Lifetime is equal to warranty period.

      EcoFlow GLACIER 1+1

      The standard warranty period of EcoFlow GLACIER (purchased from officially authorized channels) is 12 months. Customers can enjoy a warranty extension of 12 months by registering the EcoFlow GLACIER on the official website or in the EcoFlow app.

      EcoFlow GLACIER Product and Part Replacement
      1. During the warranty period, replacement service is available for Ecoflow GLACIER purchased from authorized channels. The replaced product or part becomes EcoFlow's property and the replacement product or part becomes your property. Only unaltered Ecoflow's products and parts are eligible for replacement.
      2. Replacement products or parts provided by EcoFlow may not be new, but it will be in good working order and at least functionally equivalent to the original product or part's warranty. A replacement product or part shall be covered for the time remaining in the original product's warranty.
      3. Replacement service will not terminate the warranty period, nor will it result in a restart of the warranty period.

      What This After-Sales Policy Does NOT Cover
      This policy does not cover the following:1. Damage caused by unauthorized modification, disassembly, or shell opening is not in accordance with official instructions or manuals.
      2. Water damage or other damage caused by improper installation, incorrect use, or operation not in accordance with official instructions or manuals.
      3. Damage is found to have been caused by reliability or compatibility issues when using unauthorized third-party parts.
      4. Damage caused by a non-authorized service provider.
      5. Damage caused by unauthorized modification of circuits and mismatch or misuse of the battery and charger.
      6. Damage caused by operation in bad weather (i.e. strong winds, rain, sand/dust storms, etc.)
      7. Damage caused by operating the product in an environment with electromagnetic interference (i.e. in mining areas or close to radio transmission towers, high-voltage wires, substations, etc.).
      8. Products or parts with an altered identification label or from which the identification label has been removed.

      EcoFlow GLACIER 7*24h Chat
      EcoFlow GLACIER(purchased from officially authorized channels in North America and EU) comes with a 7*24h online chat service.