ACOPOWER| 193Wh Portable Power Station

Thank you for visiting and shopping at ecopowerit.com, we aim to offer you the best shipping options and the best shopping experience. Ecopowerit offers a Free Shipping to Contiguous United States.

We Do Not Ship to:

Alaska, Hawaii, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands.

P.O. Box and APO/FPO/DPO addresses.

We proudly ship with

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  

As soon as we receive your order, if your item(s) are available for immediate shipment (within 1-5 business days), we will process the charges and submit the order for shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail or phone number provided when placing the order to let you know. if you do not want to wait we will void the pre-authorization and cancel your order.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within (1-5 business days) from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at  Sales@ecopowerit.com

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please contact us at After-sale Service Contact:916-658-3961 or

send photos to Returns@ecopowerit.com and we will provide you with a pre-paid return label for a replacement. 

Cancellations & Refunds:

All orders cancelled after 7 business days are subject to a transaction fee (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users). Orders purchased after 30 days will not be canceled.

If order has been shipped , you (the buyer) will be responsible for shipping & return charges. Refunds will only be issued to the original credit card that you use when placing your order.

Refund Times

After you returned the product to the warehouse, we will inspect the return and issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via info@ecopowerit.com

Refused Shipment: 

If you refuse delivery of an order that you asked us to ship to you, we reserve the right to charge a flat fee of $75 to partially cover our shipping costs. We cannot change, intercept, or cancel orders that have already shipped. If you refuse delivery, we will treat your order as a return if it arrives back to us and issue a refund for the purchase price via your original payment method, less $75.