Zendure SuperBase V Frequently Asked Questions

What is max solar panel charging input?

3,000W

Where is solar panel input?

SuperBase V can accept solar power through the XT90 port or the AC input.

How many MPPT ports are used in order to achieve 3,000W solar input?

SuperBase V has one MPPT to accept solar power through the XT90 port. We are currently evaluating new products that will include 2 MPPT inputs and 2 MPPT outputs.

What's the capacity of the semi-solid-state SuperBase V?

6,438Wh

What kind of batteries does SuperBase V use?

SuperBase V6400 uses semi-solid state batteries with a total charge capacity of 6,438Wh, while SuperBase V4600 uses LFP (LiFePO4) batteries and has a charge capacity of 4,608Wh.

What's the cycle life for SuperBase V?

3,000+ cycles for SuperBase V6400 SSS version and 6,000+ cycles for SuperBase V4600 LFP.

What is the AC output power of SuperBase V？

The LFP and SSS versions of SuperBase V both have 3,800W rated power and 7,600W peak power.

Can 2 SuperBase V be connected for higher output power?

Yes, two SuperBase V's can be connected together using either our Home Panel or the ZenY cable, doubling the rated output power to 7,600W.

Can I mix semi-solid-state and LFP products?

No, a SuperBase V system should be configured with only semi-solid-state components or only LFP components.

What's the switching time for UPS?

The US model of SuperBase V can switch to battery power with 0ms of downtime to its AC output port. Other models and other connections will see less than 13ms of interruption.

How many Satellite batteries can be connected to a single SuperBase V?

For each SuperBase V, you can link up to 4 Satellite Batteries. A system can include up to two SuperBase V's working in tandem, with a maximum of 4 Satellite Batteries total.

How do I connect the Satellite Batteries to each other? And how do I connect them to SuperBase V？

Satellite Batteries can directly stack on each other without cable. To connect a Satellite battery to SuperBase V, the included battery cable is the only connection required.

Why are the expansion batteries called "Satellites"?

Our Satellite batteries are an excellent companion to SuperBase V to increase your system's capacity, but they also have their own independent DC input and output capabilities that allow them to function as standalone units as well. Similarly, while the Moon is Earth's companion as a natural satellite, it can shine independently and has its own charm.

Is Zendure's Home Panel with EV Outlets just a transfer switch?

Our Home Panel is a transfer switch and more. It's also a fast-charging dock for SuperBase V and features two EV charging outlets.

How do I install the Home Panel?

Zendure's Home Panel should be installed by a licensed electrician with the proper qualifications. Instructions will be provided soon.

Does the system have voice control features?

Yes, the system can respond to commands given through a paired Amazon Alexa or Google Home device.

What is the ZenY Cable?

You can use a ZenY Cable to connect 2 two SuperBase V's together for higher output (up to 7,200W) and then connect them to a regular transfer switch. It's currently available for the US version.

Can SuperBase V be charged with solar panels from a different brand?

Yes, SuperBase V can be charged by third-party solar panels with voltage ranging from 12V to 150V; Zendure's 400W Solar Panel and 320W Rigid Solar Panel have been thoroughly tested with SuperBase V and remain our recommendation.

What's the plug type for the Mobile EV Charger?

14-50 plug for Type 1 (J1772) connector with 5-15 plug and 6-20 plug adapter cables; CEE 32 plug for Type 2 (Tennekes) with EU plug, UK plug and AU plug adatper cables.

What can the EV T1 Adapter be used for?

Using the EV T1 Adapter, you can charge SuperBase V via a Type 1 EV charger. It's also a convenient way for European Standard vehicles to charge from devices that have an American Standard charging connector.

Is the Satellite Plug just a smart plug?

Like traditional smart plugs, the Satellite Plug can be used to remotely turn devices on or off. Together with the Home Panel system, our Satellite Plugs achieve their true potential, providing insight and tools to manage your home's power.

What is the optional battery mounting bracket used for?

The Battery Mounting Bracket is designed to secure our Satellite Expansion Batteries inside a moving vehicle