Jackery Explorer 2000 Plus Frequently Asked Questions

Yes,Explorer 2000 Plus can be expanded up to 12 kWh and can be expanded up to 24 kWh when paired with a parallel drain plug.

It's LiFePO4 with the advantages of high temperature resistance, strong safety stability, and better circulation performance.

It is rated for 4000 full charge cycles, at that point you will have about 70% of your original capacity, and it will gradually reduce from there.  ( it's not to say the battery only has 4000 cycle life span. Among 4000 cycles, the unit can exert its best performance. It would not perform its best after 4000 cycles because of internal wastage.)

You can plug in Jackery 80W/100W/200W solar panel to charge the Explorer 2000 Plus.

It has a unique silent charging mode with a maximum noise of up to 30DB(like in a library) and it will take 4.5 hours to fully charge the power station in this mode.

Yes, search for “Jackery” in Google Play or Apple Store to install the App. After that, you can register and login.

30% of the power stored for 1 year can still be left with 20% or more.

Yes, the built-in Battery Management System (BMS) and pure sine wave inverter protects your sensitive devices from damage.

We strongly do not recommend using other solar panel brands to recharge Jackery power station products since we cannot guarantee other brand quality and provide an after-sale service - for instance if damaged through using other company's solar panel brands.

We provide 3+2 year warranty for Explorer 2000 Plus. A 5-year total warranty (includes a 2-year extension) for Jackery website orders, and for Amazon orders, please register your item on the official website: https://support.jackery.com/extend-warranty to get the extra 2-year warranty.

Yes,the Explorer 2000 Plus supports EPS.

Yes, the Explorer 2000 Plus supports pass-through charging and it won't cause any damage to the battery life.

Up to 6 solar panels can be connected simultaneously to charge the E2000 Plus.It will take 2 hours fastest to fully charge the item if you plug in 6*200W Jackery solar panel.

Yes, the product is 94V-0 fireproof and meets UL2743 certification requirements.

Yes,Explorer 2000 Plus can be expanded up to 12 kWh and can be expanded up to 24 kWh when paired with a parallel drain plug.

It's LiFePO4 with the advantages of high temperature resistance, strong safety stability, and better circulation performance.

It is rated for 4000 full charge cycles, at that point you will have about 70% of your original capacity, and it will gradually reduce from there. 
( it's not to say the battery only has 4000 cycle life span. Among 4000 cycles, the unit can exert its best performance. It would not perform its best after 4000 cycles because of internal wastage.)

You can plug in Jackery 80W/100W/200W solar panel to charge the Explorer 2000 Plus.

It has a unique silent charging mode with a maximum noise of up to 30DB(like in a library) and it will take 4.5 hours to fully charge the power station in this mode.

Yes, search for “Jackery” in Google Play or Apple Store to install the App. After that, you can register and login.

30% of the power stored for 1 year can still be left with 20% or more.

Yes,the built-in Battery Management System (BMS) and pure sine wave inverter protects your sensitive devices from damage.

We strongly do not recommend using other solar panel brands to recharge Jackery power station products since we cannot guarantee other brand quality and provide an after-sale service - for instance if damaged through using other company's solar panel brands.

We provide 3+2 year warranty for Explorer 2000 Plus. A 5-year total warranty (includes a 2-year extension) for Jackery website orders, and for Amazon orders, please register your item on the official website: https://support.jackery.com/extend-warranty to get the extra 2-year warranty.

Yes,the Explorer 2000 Plus supports EPS.

Yes, the Explorer 2000 Plus supports pass-through charging and it won't cause any damage to the battery life.

Up to 6 solar panels can be connected simultaneously to charge the E2000 Plus.It will take 2 hours fastest to fully charge the item if you plug in 6*200W Jackery solar panel.

Yes, the product is 94V-0 fireproof and meets UL2743 certification requirements.