Jackery SolarSaga Solar Panel Frequently Asked Questions
Q: Why the solar can not produce 100W power when charging to Jackery power station?
As you know , the solar panels are affected by many factors. such as the intensity of the light and the angle of the panel put on the ground. 100W is tested in an ideal laboratory. However, the intensity of the light constantly changes. In addition, the angle of the light illuminating the solar panel also changes with the rotation of the sun. Please try test your solar panel under the full sunlight to see, and make sure there is no shadow cast on the panel.
Q: Is the solar panel waterproof?
It is IP65 water-resistant that will protect from water splashing (Do not place it under the rain, or to soak in water). The zippers on the pocket can hold the power cords, and cover the power port.
Q: How to clean the solar panel surface?
We mentioned this point in the manual. Please use a soft cloth to remove the dust and dirt on the surface. Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt. Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance.
Q: Can the solar panel charge smartphones and tablet?
A: Yes, the 100W solar panel has 1* USB-C(5V,3A) output port and 1* USB-A(5V, 2.4A) output port.