ecopowerit Shipping & Returns Policies
Thank you for visiting and shopping at ecopowerit.com, we aim to offer you the best shipping options and the best shopping experience. Ecopowerit offers a Free Shipping to Contiguous United States.
We Do Not Ship to:
Alaska, Hawaii, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands.
P.O. Box and APO/FPO/DPO addresses.
We proudly ship with
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
As soon as we receive your order, if your item(s) are available for immediate shipment (within 1-5 business days), we will process the charges and submit the order for shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail or phone number provided when placing the order to let you know. if you do not want to wait we will void the pre-authorization and cancel your order.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within (1-5 business days) from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at Sales@ecopowerit.com
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged, please contact us ContactUs@ecopowerit.com.
Cancellations & Refunds:
Customers can request a full refund within 24 hours after placing an order on ecopowerit.com
Please note that we will charge a transaction fee if you apply for the refund 24 hours after the order is placed and before delivery has been made (2.6% for credit card users, 3.6% for PayPal users).
If order has been shipped , you (the buyer) will be responsible for shipping & return charges. Refunds will only be issued to the original credit card that you use when placing your order.
Shipping Costs
Shipping costs for product returns will be covered by ecopowerit.com if the product was damaged during shipping, due to a product defect, or in a case where the incorrect product was delivered. The customer is responsible for all return shipping costs when the product is returned under any other conditions. Any shipping costs the customer is responsible for will be deducted from any refund issued to the customer by ecopowerit.com.
Refund Times
After you returned the product to the warehouse, we will inspect the return and issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via info@ecopowerit.com
Refused Shipment:
We cannot change, intercept, or cancel orders that have already shipped. If you refuse delivery, we will treat your order as a return if it arrives back to us.