EcoFlow Power Kits Frequently Asked Questions

Can I install it by myself or with help of my favourite installer?

Our Product is designed to be Plug and Play. Either you or your installer can easily install the system in your RV/Off-grid Build. What's more, EcoFlow offer live chat on EcoFlow App, tutorial videos, user manual, and quick installation guide to help you during the installation process. Or If you need extra offline installation service, you may share your contact info to our EcoFlow Certificated installer who will contact you soon.

Are Power Kits compatible with the current system in my RV?

EcoFlow Power Hub are NOT compatible with third party batteries, but Power Kits system is compatible with third party’s solar panels that have Universal Solar Charge Connector. We suggest to use EcoFlow LFP Battery along with Power Hub, since EcoFlow LFP batteries are stackable and pre-installed with BMS system and fuse box, saving more space and providing more reliability to your system. Even though Power kits system is compatible with third party solar panels, we still suggest to use our high conversion efficiency EcoFlow solar panels to provide powerful long-lasting power to the Power Kits system.

Do you need a Smart Distribution Panel to use Power Kits?

If you're only using a Power Hub and EcoFlow LFP batteries, without the Distribution Panel, you can power appliances by using the AC Outlet on the front of the Power Hub.

What are the various cable lengths?

All cables, apart from the Solar Charge Cable and Alternator Charge Cable, are 15ft (4.5m). The Solar Charge Cable and Alternator Charge Cable are 20ft (6m). You can adjust the cable lengths using our adapters.

Can I use third-party solar panels?

You can use third-party solar panels with Power Kits as long as the maximum open circuit voltage of solar panels arrays for each port does not exceed 150V.

How do I repair a Power Kit if one of the components breaks?

If there's an issue with the system, you can go to an authorized EcoFlow dealer for a repair or exchange.

Can I use my own generator?

Connect a third-party generator using the Shore Power AC outlet on the Power Hub.

Are Power Kits compatible with the EcoFlow Smart Home Panel?

Power Kits can work with the Smart Home Panel to expand battery capacity up to 30kWh and increase the AC Main Output to 7.2KW. Solar input will also rise to 9.6KW.

Will I receive an alert if there's an error with my Power Kit?

The EcoFlow app will send a warning notification if an error occurs.

What's the maximum battery capacity per Power Hub?

You can connect up to three 5kWh LFP Batteries at the same time for a maximum capacity of 15kWh.

Is a 48V system safe to use?

A 48V system produces the same amount of power as a 12V system, but only a quarter of the electric current passes through thinner wires, producing significantly less heat and making it much safer.

Can I plug my home router cable into the RJ45 port?

The RJ45 port does not support a home router. The Power Hub has built-in Bluetooth and WiFi which can connect with your home network.You can use the EcoFlow APP to configure your home network and EcoFlow Power Hub WiFi connection.

How is the Power Kit Console powered?

The Power Kit Console is powered through RJ45 CAN Bus cable which connects to the RJ45 network port on EcoFlow Power Hub.

Can I use the LFP batteries in a cold environment?

With built-in auto-heating, you can use the batteries safely in temperatures as low as -4°F (-20°C). Charge heating is automatically activated when ambient temperature is below 0°C (32°F) and thebattery is in charging mode. You can also use the EcoFlow App to turn on auto-heating while discharging.

Can I monitor and control charging using the EcoFlow app?

You can monitor energy usage, charging input, and adjust settings using the EcoFlow app.

Can the Power Hub store energy?

The Power Hub doesn't store energy, you need to connect at least one EcoFlow LFP Battery for storage.

What's the maximum charging input for Power Kits?

The maximum input is 6000W from multiple charging methods, including solar charging,vehicle alternator charging,AC charging or Smart Generator Charging.

Does EcoFlow Power Hub support GFCI/RCD?

Yes, EcoFlow Power Hub support GFCI/RCD. An GFCI/RCD according to local regulations must be connected to Power Hub's AC input and output.

What are the ventilation requirements?

The whole system should be well-ventilated at all times. It is highly recommended to leave enough space for the air inlet and outlet of the power hub, 10cm for the air inlet and 20cm for the air outlet.

Can you mix 2kWh and 5kWh LFP Battery modules?

We don't recommend mixing 2kWh and 5kWh batteries, as this may shorten the battery cycle life.

Can I use my own non-EcoFlow batteries?

Power Hub is not compatible with third-party batteries.